management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirusmanagement … standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. More ❯
Deploy, configure, and maintain IT assets (laptops, desktops, peripherals), manage asset life cycle (setup, moves, disposal), and support conference/training room setups. Perform account administration (Active Directory, Azure), antivirusmanagement, and contribute to technical documentation, reporting, and process improvements. What You Will Ideally Bring: Strong technical expertise in Windows 10 troubleshooting, Microsoft Managed Desktop environments, device configuration More ❯
Alexander Mann Solutions - Public Sector Resourcing
security of Digital infrastructure by proactively analysing security threats/challenges/risks to the environment, including conducting penetration testing and compliance reviews monitoring of Information Security and information management to ensure compliance including reviewing and monitoring system and network logs for malicious activity or unacceptable use. Typical Skills: . Technical Knowledge within anti-virus, networking, vulnerability management … and operating in an ITIL based environment. . Strong problem solving ability, with flexibility to think creatively and adapt to and implement rapidly changing systems and services. . Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations. Essential: . Strong hands-on experience in Security Operations, Incident Response, and Threat Detection. . More ❯