L3 Software Support/Application Support Consultant
- Hiring Organisation
- Hirexa Solutions UK
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £60,000 per annum
looking for a hands-on L3 Support Engineer who will act as the escalation point for critical production issues across trading and risk systems. The role focuses on deep incident diagnosis, partnering with engineering for fixes and reliability improvements, and building the tooling, runbooks, and documentation that enable … cause analysis, remediation, and post-incident follow-up with engineering and stakeholders. Partner with product and engineering to improve reliability, operability, and supportability of applications, including logging, metrics, and alert quality. Develop scripts, runbooks, diagnostics, and quality-of-life tools that streamline investigations and reduce meantime to resolution. Create ...