initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and aligned to business needs. Oversee job scheduling, batchmanagement, and automation activities (e.g., Tivoli Scheduler). Collaborate with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge … in documenting processes, monitoring metrics, and reporting on operational health. Excellent communication and documentation skills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to operate in both deep technical detail and higher-level architectural/system view. Analytical and detail-oriented, with a continuous improvement mindset. Incident Management, Resilient … under pressure and effective at prioritising competing demands. Clear communicator, able to translate complex infrastructure issues for diverse audiences. Strong risk management awareness, balancing immediate stability with longer-term strategy. Strong leadership in operations and service delivery, with a hands-on approach to problem solving. Ability to prioritise effectively in a complex, multi-system environment. Proven track record in More ❯
initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and aligned to business needs. Oversee job scheduling, batchmanagement, and automation activities (e.g., Tivoli Scheduler). Collaborate with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge … in documenting processes, monitoring metrics, and reporting on operational health. Excellent communication and documentation skills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to operate in both deep technical detail and higher-level architectural/system view. Analytical and detail-oriented, with a continuous improvement mindset. Incident Management, Resilient …/supporting enterprise-scale services. Experience of working in a multivendor environment, where co-ordination, triage and joint working is essential for operational activities. Familiarity with ITIL-aligned service management . Building KT libraries Previous involvement in system migrations, re-platforming, or legacy modernisation programmes highly desirable. Background in high-availability, disaster recovery, and enterprise integration patterns. Damia Group More ❯
initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and aligned to business needs. Oversee job scheduling, batchmanagement, and automation activities (e.g., Tivoli Scheduler). Collaborate with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge … in documenting processes, monitoring metrics, and reporting on operational health. Excellent communication and documentation skills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to operate in both deep technical detail and higher-level architectural/system view. Analytical and detail-oriented, with a continuous improvement mindset. Incident Management, Resilient …/supporting enterprise-scale services. Experience of working in a multivendor environment, where co-ordination, triage and joint working is essential for operational activities. Familiarity with ITIL-aligned service management . Building KT libraries Previous involvement in system migrations, re-platforming, or legacy modernisation programmes highly desirable. Background in high-availability, disaster recovery, and enterprise integration patterns. Damia Group More ❯
