Desktop Supoport Engineer- SC Cleared - 6 months - Onsite(Gloucester) - Inside IR35
Gloucester, Gloucestershire, United Kingdom
Hamilton Barnes
Desktop Supoport Engineer- SC Cleared - 6 months - Onsite (Gloucester) - Inside IR35 We are seeking an experienced Desktop Support Engineer with active SC clearance to join a leading energy provider on a 6-month onsite contract. You will be the first point of contact for end-users, providing hands-on technical support to ensure the smooth running of IT … Troubleshoot and resolve issues related to networks, applications, software, hardware, VPNs, printers, and mobile devices. Manage incident queues, ensuring tickets are actioned and resolved in a timely manner. Provide support to VIP users, maintaining the highest level of customer service. Handle calls, emails, Microsoft Teams chats, and monitor support channels for incoming incidents. Manage vendor relationships for IT … iPhones and iPads. Ability to create and manage user accounts (Joiner/Leaver/Mover) in Azure portal. Knowledge of creating Microsoft Teams in the Teams admin portal. L1 support knowledge of applications & SharePoint. Ability to troubleshoot Microsoft Office apps at L1 level. Contract Details: Duration: 6 months (view to extend) Day Rate: Up to £200-215 per day More ❯
Employment Type: Contract
Rate: GBP 200 - 220 Daily
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