full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line More ❯
full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line More ❯
processes. Work with marketing and BIS to improve segmentation and targeting from CRM to optimise business activities. 2. Maintain operational and technical processes that support B2C payment processing, customeronboarding and product fulfilment. Coordinate changes to Business and Operational Support (BOS) systems linked to implementation of Microsoft Wave releases, CRM upgrades, product testing, defects fix testing and SilverBear More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
will encompass: Oversee project delivery, budgets, and risks. Coordinate resource allocation. Lead stakeholder meetings. Develop technical project plans & generate project reports Transition projects to the service desk. Execute complex client onboarding. Support and knowledge share with team members. Our perfect candidate should have a wealth of knowledge delivering a wide variety of IT based solutions and will ideally have More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hays Technology
Technical Business Analyst - Cloud, Azure, GCP Up to £550 per day (Inside IR35) London/Hybrid 1-2 days on-site per week 6 months My client is a major insurer, who urgently require a Technical Business Analyst with strong Cloud Platform experience to help them on a critical programme. Key Requirements: Proven commercial experience as a Technical Business … reviewing and analysing Confluence documentation to extract and compare ways of working, governance, and tooling Experience with Agile Product and Platform teams, particularly in technical environments Familiarity with customeronboarding processes in Cloud platform contexts Experience with FinOps practices and understanding of cost management in cloud environments Strong documentation skills, particularly in Confluence or similar platforms Ability to More ❯
values: Confident, Dedicated, Responsible, Genuine. We are seeking a highly skilled AI Engineer to join our expanding team of AI Engineers focused on creating AI-driven solutions for onboarding and Know Your Customer (KYC) journeys. This role is integral to one of the bank's flagship AI programmes, aimed at enhancing the adoption of intelligent automation across the … enterprise. The team is well underway, about six months into delivery, as part of the Onboarding and Know Your Customer (OBKYC) Enabler Value Stream . This team collaborates closely with business, operations, and technology stakeholders to design scalable onboarding and KYC capabilities. The initiative … focuses on digitising and modernising traditionally manual processes, supporting the bank's Future State Architecture (FSA) and Digital Acceleration Programme . The role's specifics involve close collaboration with Client Lifecycle Management (CLN) , focusing on onboarding and due diligence activities. A key component of this effort is Dcret , an internal tool for document scanning and data extraction More ❯
Talent Guardian is delighted to be supporting our client in the search for a skilled and proactive Centre Manager. This is a key leadership role, focused on overseeing daily centre operations, guiding a committed on-site team, and delivering an outstanding experience for all clients and guests. Key Responsibilities Welcome visitors and manage calls professionally to create a strong … first impression. Oversee suppliers to ensure consistent, high-quality service across all areas. Communicate effectively with clients and internal teams. Support client IT needs, including internet setup (with external IT assistance) Build strong working relationships with clients, suppliers, and the team. Lead the on-site team to maintain high operational standards. Confidently use systems for access, invoicing, and IT … support. Assist with site tours, clientonboarding, and other commercial activities. Organise internal events to encourage client networking and engagement. Maintain full knowledge of building services and facilities. Manage accurate invoicing and proactively address outstanding payments. Ensure compliance with company policies and procedures. Handle client renewals and support long-term retention. Coordinate prompt resolution of More ❯
Talent Guardian is delighted to be supporting our client in the search for a skilled and proactive Centre Manager. This is a key leadership role, focused on overseeing daily centre operations, guiding a committed on-site team, and delivering an outstanding experience for all clients and guests. Key Responsibilities Welcome visitors and manage calls professionally to create a strong … first impression. Oversee suppliers to ensure consistent, high-quality service across all areas. Communicate effectively with clients and internal teams. Support client IT needs, including internet setup (with external IT assistance) Build strong working relationships with clients, suppliers, and the team. Lead the on-site team to maintain high operational standards. Confidently use systems for access, invoicing, and IT … support. Assist with site tours, clientonboarding, and other commercial activities. Organise internal events to encourage client networking and engagement. Maintain full knowledge of building services and facilities. Manage accurate invoicing and proactively address outstanding payments. Ensure compliance with company policies and procedures. Handle client renewals and support long-term retention. Coordinate prompt resolution of More ❯