19 of 19 Contract Customer Engagement Jobs in the UK

months We are looking for a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement and contact centre transformation programmes. The successful candidate will possess extensive experience across Dynamics 365, CCaaS platforms, CRM transformation, omnichannel engagement, AI enablement and enterprise architecture. Key Responsibilities Own the end-to-end solution architecture for large-scale contact centre and customer service transformation programmes. Define target-state architectures across Dynamics 365 Customer Engagement, Customer Service, CCaaS and customer experience platforms. Design scalable omnichannel customer ...

Functional Consultant Location: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35 Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate … will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, contact centre technologies, omnichannel engagement, and AI-driven customer experience solutions. You will play a key role in translating business requirements into scalable Dynamics 365 solutions while supporting ...

least 2 days per week in the office Rate: Highly Comparative About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using … customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Proven experience in CRM, lifecycle marketing or retention marketing. Hands-on experience delivering multi-channel campaigns. Strong understanding of customer segmentation, automated journeys and personalisation. Experience analysing campaign performance ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre … platforms, with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service ...

seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies … contact centre solutions. Working within a multidisciplinary team, you will play a key role in bridging business requirements with technical delivery, ensuring that customer service processes and contact centre capabilities are effectively implemented and optimised. Key Responsibilities Gather, analyse and document business and functional requirements for contact centre ...

development. SALARY: £45,000 to £55,000 per annum (depending on experience) + Benefits LOCATION: Remote/Home Based - with occasional travel to customer sites UK-wide and the Bristol office when required JOB TYPE: Full-Time, Fixed-Term Contract (ending 31 March 2027) WORKING HOURS: Monday to Friday … 37.5 hours per week JOB OVERVIEW Develop Microsoft Cloud consultancy capability while contributing to customer projects in a supportive, senior-led delivery team. The Microsoft 365 & Azure Consultant will implement and support Microsoft 365 and Azure solutions across varied environments. The Microsoft 365 & Azure Consultant will own defined delivery ...

/Solution Architect to undertake a detailed architecture audit and deep dive of a leading Government Agency's Microsoft Dynamics 365 CRM estate. The engagement will assess the current CRM architecture, standards, policies, documentation and supplier compliance, while providing recommendations for the future architecture and transition states. This … highly technical, architecture role requiring strong consulting skills with experience across Microsoft Dynamics 365, Azure, CRM architecture, omnichannel customer engagement and modern cloud-native architecture. You will work alongside established architecture and digital delivery teams, assessing the existing Dynamics CRM landscape against defined architecture principles, policies, standards ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure ...

youll drive brand loyalty, advocacy, and sales. Youll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations, and create memorable customer experiences. Staying aware of competitors, youll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand awareness … customer engagement, and exceptional service at every opportunity. Working Pattern: Thursday - Saturday 1000 - 1800, Sunday 1200 - 1800 From September until 1st November 2026 WHAT YOULL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Customer Experience Points (CXPs) and benefits of Samsung products ...

inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant/Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The successful consultant … supporting go-live, hypercare, and user adoption programmes. Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution. Excellent stakeholder engagement, communication, and relationship management skills. Strong facilitation, training, and knowledge transfer capabilities. Experience working directly with business users in a fast-paced project environment. ...

Engineering. Applies the principles of Systems Engineering to Radar system development across the entire engineering development lifecycle from requirement definition to system integration and customer acceptance into system support and disposal This role entail analysis of performance data collected from both modelled and real world systems, and development … design and build of complex Radar systems through the entire engineering lifecycle from requirement definition to system integration and customer acceptance into system support and disposal Support a Radar Product System Design Authority in product engineering development & customer engagement as directed Lead the decomposition of requirements ...

Engineer to join a growing FinTech organisation building innovative digital financial services products. You'll play a key role in designing, developing, and enhancing customer-facing Android applications used by thousands of consumers and businesses, helping to deliver secure, scalable, and intuitive mobile experiences. Working within a collaborative Agile … Design, build, and maintain high-quality Android applications using modern Android technologies. Develop robust, scalable, and secure mobile solutions that support financial transactions and customer account management. Collaborate with Product, UX/UI, and Engineering teams to deliver new features and product enhancements. Contribute to application architecture, technical design ...

assignment: 12 months Our client, an international fast-fashion and lifestyle retailer is seeking an experienced Workday Data Migration Consultant to support a strategic customer engagement involving the migration of employee and payroll-related data from Workday to a new payroll platform. The ideal candidates will possess strong … processes along with hands-on experience in data migration, data validation, and data transformation activities. This is an urgent requirement supporting a time-sensitive customer project, and the selected resources will play a key role in ensuring a seamless transition with minimal business disruption. Your responsibilities: Analyze and understand ...

Applies the principles of Mechanical Systems Engineering to Radar system development across the entire engineering development lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. This role entail analysis of performance data collected from both modelled and real world systems, and development … design and build of complex Radar systems through the entire engineering lifecycle from requirement definition to system integration and customer acceptance into system support and disposal Support a Radar Product System Design Authority in product engineering development & customer engagement as directed Lead the decomposition of requirements ...

Plugin's, .Net, My leading client is looking for experienced D365 CE Developers to support a business delivering enhancements across a Microsoft Dynamics 365 Customer Engagement environment. This is a hands-on development role, focused on building secure, scalable and maintainable solutions across D365 CE, Azure integrations ...

Plugin's, .Net, My leading client is looking for experienced D365 CE Developers to support a business delivering enhancements across a Microsoft Dynamics 365 Customer Engagement environment. This is a hands-on development role, focused on building secure, scalable and maintainable solutions across D365 CE, Azure integrations ...

Full Stack Engineer - Customer Engagement Location: Manchester (Hybrid, 2 days a week onsite) Duration: 06 months Role Overview Join our Engage team to drive loyalty program renewals and user engagement across our web and app platforms. Working within a leading global online travel platform, you will build ...

major enterprise security programme focused on next-generation endpoint protection, XDR and Agentic AI-driven security . This is a long-term Professional Services engagement where you will work with enterprise customers to design, deploy and optimise modern endpoint security and XDR solutions. The environment is heavily focused … related issues Work closely with enterprise customers as part of a Professional Services delivery team Provide technical guidance, best practice and knowledge transfer throughout customer engagements Key Skills Strong hands-on experience with XDR/EDR/Endpoint Security Experience with platforms such as: Palo Alto Networks Cortex ...