16 of 16 Contract Customer Engagement Jobs in the UK

extended to other systems and use cases without starting from scratch. Configure, deploy, and manage a Copilot agent within D365 Customer Engagement as the first production instance of the Fabric-powered AI platform. Ensure compliance, governance, and responsible AI usage across all Copilot interactions and the underlying data … Make recommendations for continuous improvement based on user feedback, data quality insight, and evolving compliance requirements. Skills & Experience Proven experience with Microsoft Dynamics 365 Customer Engagement and Microsoft Copilot deployment. Hands-on experience with Microsoft Fabric, including data pipelines, Dataflows Gen2, lakehouses, and OneLake. Ability to design scalable ...

market leading client is looking for an experienced Change Project Manager to run a number of Customer Engagement and Customer Journey optimisation initiatives. Previous experience as a business change project manager working on customer focused/customer journey enhancement tasks in large scale organisations will ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

their team. The ideal candidate will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...

rapidly in a dynamic environment. As a Surface Sales Specialist, your responsibilities will include owning the full sales cycle for Surface devices, from initial customer engagement and opportunity qualification through to deal closure and post-sale handover. You will drive direct sales via telephone and in-person meetings … independently building and developing customer relationships while collaborating closely with Enterprise Sellers, Operations Managers, partners, and the Go-To-Market team. Your efforts will support customers in adopting advanced, AI-powered productivity solutions and realizing measurable business value. Responsibilities Drive direct sales of Surface Copilot+ PCs devices, via phone ...

complex CRM environment Increased efficiency and consistency in how client data is activated within campaigns, enabling more frequent and accurate use of insights Enhanced customer experience through technically optimised journeys and automated workflows that support a frictionless communication approach Contribution to raising the standard of digital marketing execution, supporting … ambition to set the benchmark for luxury sector customer engagement Close collaboration with CRM and Data Science teams to integrate richer data signals into campaigns, helping shift CRM from reactive communication toward predictive, data-driven activation and engagement What you'll need to succeed Extensive hands ...

Duties: Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management. Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed. Incident ...

large organisational change. * Strong understanding of enterprise IT environments, digital transformation practices, and project delivery approaches including Agile, Waterfall, and Hybrid methods. * Confident stakeholder engagement skills, with the ability to communicate clearly at all levels. * Skilled in project planning tools such as MS Project or Jira. * Ability to interpret … Requirements: * Demonstrable experience supporting IT integration work including involvement in large transformation programmes. * Proven programme management skills covering reporting, project management, planning, risk control, customer engagement, and use of project management tools. * Strong communication abilities, both written and verbal, with the ability to build effective working relationships. * Leadership ...

inside IR35 This is an exciting opportunity to join a high-performing growth squad where your analysis will directly shape promotional strategy and customer engagement for a major digital brand. You will play a key role in delivering fast, accurate insights that support weekly campaign activity. The Company … established consumer-facing digital business operating at scale. Known for constant innovation and a data-driven culture, they rely on advanced analytics to optimise customer journeys and commercial performance. You will join a collaborative, cross-functional environment that values clear insight and rapid delivery. The Role and Deliverables: Deliver ...

Company They are a well-established digital organisation operating in a fast paced, multi-channel environment. With a strong focus on growth and customer engagement, they rely on sophisticated analytics to optimise investment and performance. Their teams collaborate closely across marketing, product, data and finance, and they value ...

start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience … research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your ...

impactful results. Your contributions will help shape the future of CRM strategies within the organisation.**Key Responsibilities:**- Manage and optimise HubSpot CRM to enhance customer engagement.- Collaborate with cross-functional teams to drive CRM initiatives.- Analyse data and metrics to assess and improve performance.- Develop training materials and support ...

initiatives. This role is ideal for candidates who are passionate about cloud-based marketing technologies and are eager to provide strategic input to enhance customer engagement and drive business results. You will collaborate with cross-functional teams to design and implement innovative marketing strategies that leverage the capabilities ...