DemandTrendContract Customer Engagement Jobs in the UK

15 of 15 DemandTrendContract Customer Engagement Jobs in the UK

Omnichannel Strategist

Chester, Cheshire, England, United Kingdom
Hybrid / WFH Options
Cpl Life Sciences
omnichannel brand campaigns, programs, media planning & campaigns and tactics; driving operational effectiveness, business impact and achievement of objectives. • Partner with business and other WCE functions (e.g., Content Delivery and Customer Engagement Platform Team) on development of channel-agnostic engagement strategy followed by more specific digital channel strategy to meet business and customer needs. • Deliver omnichannel insights … and recommendations for ongoing optimization of business plans. • Leverage Digital Capabilities and Customer Engagement Excellence principles, standards, and best practices to drive results for the business. Examples include Omnichannel and advanced analytics, content modularisation, CRM, websites, Interactive visual aids (IVAs), email, social media, Remote Engagement and Search Engine Marketing. Other examples to be identified based on business …/customer needs and prioritized according to the identified customer experience journeys. • Identify and run experiments with capabilities team to pilot/scale future digital marketing capabilities. • Act as a coach to brand teams to ensure adoption of new ways of working with specific focus on omnichannel strategy Key Responsibilities: • Leads brand omnichannel planning and content strategies across More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

UK&I Senior Field Marketing Manager

London, United Kingdom
Grafton Recruitment
to join their team on a 10 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition. As a Field Marketing Manager, you will be responsible for planning and executing scalable marketing programs. You will work closely with sales and … marketing teams to develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customer engagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events, webinars, and targeted campaigns to drive brand More ❯
Employment Type: Contract
Rate: £65000 - £75000/annum
Posted:

German Speaking Growth Marketing Manager – DACH Focus

London, South East, England, United Kingdom
Hybrid / WFH Options
IT Talent Solutions Ltd
to cover a key maternity leave. This is a rare opportunity to take on a role that’s both strategic and hands-on , with a sharp focus on driving customer engagement and growth across the DACH region (Germany, Austria, Switzerland) and the UK. The Role You’ll own and execute multi-channel engagement lifecycle programmes across email … integrated marketing to deliver high-impact campaigns. Analyse campaign performance, generate insights, and recommend actionable improvements. Manage budgets, forecasts, and performance reporting. Run A/B testing to enhance engagement and conversion across the customer journey. What We’re Looking For Fluent German & English – essential for the DACH market focus. Minimum 5 years’ experience in CRM or digital More ❯
Employment Type: Contractor
Rate: £325 - £350 per day
Posted:

Senior CRM Analyst

Wilmslow, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Pets at Home
a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯
Employment Type: Contract, Work From Home
Posted:

Integrated Hardware & Software Engineer

Warwick, Warwickshire, United Kingdom
EES Solutions
of comprehensive information systems, encompassing both hardware and software, to ensure seamless implementation in our customers' environments. This role sits at the intersection of systems design, solution integration, and customer engagement, requiring both technical depth and the ability to work closely with stakeholders, including sales, technical teams, and end-users. Key Responsibilities: Design, configure, and implement hardware/… software solutions tailored to customer environments. Advise internal sales or customer-facing teams on the technical capabilities and integration requirements of proposed solutions. Conduct system assessments, feasibility studies, and performance analysis for new solution proposals. Collaborate with stakeholders to identify customisation needs, cost estimates, and system architecture considerations. Develop and maintain system models, flowcharts, and documentation to ensure … robust understanding and future maintainability. Create detailed system and programming specifications based on customer requirements. Ensure system integration is smooth and compatible with the existing customer infrastructure. Support post-installation activities including testing, validation, and troubleshooting. Maintain technical documentation for systems operations, support, and enhancements. Required Skills & Experience: Proven experience in the integration of complex software and hardware More ❯
Employment Type: Contract
Posted:

CRM Specialist

Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
as we kick off an exciting new project: implementing a Microsoft 365 Dynamics-based Contact Centre. Your expertise will be crucial in delivering a seamless, innovative solution that enhances customer engagement and streamlines operations. If you're ready to make a real impact and thrive in a collaborative, tech-driven environment, wed love to hear from you. Please … . Migrate legacy systems and data into the CRM platform. Work with the business to transform operations into an optimised CRM platform. Develop a single view of the customer ensuring data from corporate systems is visible to CRM users using integrations, APIs and other technology. Define and manage security within the CRM. Recommend improvements to existing processes and products … scalable CRM architecture. About you. Educated to degree level or equivalent in an IT discipline. Experienced in the Microsoft Dynamics space. Skilled in transforming a business into data-driven customer-centric organisation. Experience with Dynamics 365 and other CRM platforms would be advantageous. Alignment of CRM architecture against enterprise standards and principles. Experience in Dynamics Contact Centre is highly More ❯
Employment Type: Contract, Part Time
Salary: £55,000
Posted:

Solutions Architects - MS Technologies, SolarWinds, ServiceNow

London, United Kingdom
Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
track record and work history as an MS Solutions Architect + Experience with SolarWinds & ServiceNow highly desirable Overview We're looking for 2 Solution Architects to join a major customer engagement, providing design and assurance across multiple technology workstreams. This is a hands-on role where you'll bring technical depth, architectural oversight, and the ability to challenge More ❯
Employment Type: Contract
Rate: £550 - £620/day
Posted:

Senior Cyber Security Analyst - Service Delivery

Leeds / Exeter, United Kingdom
NHS England
for Service Delivery, you will manage the relationships with all CSOC customers, ensuring that the CSOC capability and service levels are aligned to their needs and expectations: Primary CSOC customer engagement for all monitored systems. Produce regular service reports for customers, chair regular service reviews with customers, ensure suitable service delivery metrics are provided and manage arising actions. … Own the governance process to assess customer services' readiness for live CSOC monitoring, ensuring that quality criteria are met and follow-up actions are implemented. Supervise heightened oversight activities during the initial period of services' live monitoring. Ensure that CSOC service incidents (internal and customer facing) are appropriately identified, reported, prioritised, investigated and managed through to resolution. Produce More ❯
Employment Type: Fixed-Term
Salary: £66828.00 - £75218.00 a year
Posted:

Salesforce Solution Architect - Home Based - 9 Month Contract

City of London, London, United Kingdom
Hybrid / WFH Options
Mason Frank International
/Day | Outside IR35 | Remote (Home-Based) We're partnering with a leading organisation in the energy and utilities sector to deliver a transformative Salesforce programme that will modernise customer engagement, streamline operations, and support sustainability goals. This is a build where you'll play a pivotal role in shaping the architecture and design of the solution from More ❯
Employment Type: Contract
Rate: £500 - £600/day
Posted:

Salesforce Solution Architect - Home Based - 9 Month Contract

London, South East, England, United Kingdom
Hybrid / WFH Options
Mason Frank
/Day | Outside IR35 | Remote (Home-Based) We're partnering with a leading organisation in the energy and utilities sector to deliver a transformative Salesforce programme that will modernise customer engagement, streamline operations, and support sustainability goals. This is a build where you'll play a pivotal role in shaping the architecture and design of the solution from More ❯
Employment Type: Contractor
Rate: £500 - £600 per day
Posted:

Salesforce Developer

London, South East, England, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions Ltd
an initial 6-month contract . This role offers the opportunity to contribute to a high-impact project, tailoring the organisation’s Salesforce solution to better meet business and customer needs. Key Responsibilities: Develop and customise Salesforce using Apex , Visualforce , and Lightning Web Components (LWC) Collaborate with internal stakeholders to translate business requirements into scalable technical solutions Support the … ongoing enhancement of the Salesforce platform to improve customer engagement and operational efficiency Role Details: Location: Hybrid working arrangement with on-site presence in London Contract Length: Initial 6 months IR35 Status: Inside IR35 Rate: Negotiable , dependent on experience Candidate Requirements: Proven experience as a Salesforce Developer, ideally within B2C environments Strong technical skills in Apex, Visualforce, and More ❯
Employment Type: Contractor
Rate: £600 - £650 per day
Posted:

Event Manager

London, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR More ❯
Employment Type: Contract
Rate: GBP 32 - 36 Hourly
Posted:

Event Manager

Feltham, London, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR More ❯
Employment Type: Contract
Rate: £32 - £36/hour
Posted:

Event Manager

Feltham, Middlesex, England, United Kingdom
Hybrid / WFH Options
Randstad Technologies
EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR More ❯
Employment Type: Contractor
Rate: £32.00 - £36.00 per hour
Posted:

Event Marketing Consultant

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Stackstudio Digital Ltd
that drive brand presence, product positioning, and sales engagement. Key Responsibilities: Execute Existing Event Plan Deliver on the global event calendar, including flagship shows (e.g., MWC) and partner/customer engagements. Plan and deliver internal Sales Conference (attendee management, registration, travel, internal communications, activities, F&B, AV). Ensure all deliverables, timelines, and milestones are met. Logistics Management Coordinate … physically) for major events to ensure smooth execution. Handle last-minute issues and maintain brand integrity throughout the event experience. Reporting & Follow-up Track event metrics (attendance, leads, meetings, engagement). Collaborate with digital and sales teams for timely lead follow-up and ROI reporting. Skills, Experience, and Abilities Required: 10+ years in B2B event marketing , ideally with experience More ❯
Employment Type: Contract
Rate: From £250 to £275 per day
Posted:
Customer Engagement
10th Percentile
£365
25th Percentile
£450
Median
£525
75th Percentile
£641
90th Percentile
£725