3 of 3 Contract Customer Insight Jobs in the UK

retail consumer facing mobile application proposition for Foresters. It involves defining the apps vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the applications development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

of personalised and impactful push notifications in a retail environment. This position bridges the gap between business stakeholders and development teams, ensuring the delivery of a product that enhances customer engagement while aligning with company goals. As Product Owner you will be responsible for: Defining and communicating a clear vision for the retail push notifications programme, ensuring alignment with … overall business objectives and customer needs. Working closely with analytics, technology, and customer journey teams to gather requirements, prioritise features, and ensure seamless integration into the overall customer experience. Maintaining and prioritising a product backlog, clearly articulating user stories, features, and technical requirements to the development team. Leveraging customer insights, analytics, and feedback to refine the … value. Collaborating with development teams to ensure high-quality implementation, testing, and iteration of features, adhering to agile methodologies. Staying updated on advancements in retail technology, mobile communications, and customer engagement strategies to continuously improve the programme. What we require from the Product Owner: Proven experience as a Product Owner or similar role, ideally within retail, E-commerce, or More ❯

be responsible for: As a Digital Project Manager, you'll be managing the delivery of digital initiatives and other changes to our digital channels with a strong focus on customer first. Leading projects from initial discovery through to post-live validation and monitoring, while making sure that the brand, customer experience and impacts on customer needs are … teams including UX and UI designers, UX researchers, developers and product owners. Plan, run and deliver multiple digital design projects by collaborating with design and development teams to translate customer insights into actionable project plans. Ensure governance, reporting and control, including all required delivery documentation using the appropriate framework and processes. Own risks, issues and dependencies, including assessments, ensuring … understanding of human centred design principles and design thinking methodologies. The ability to provide expertise in digital channels, including mobile, online and digital propositions. Knowledge of digital marketing, analytics, customer research and experience management, including journey mapping, UX and funnel management. Good creative thinking, collaboration and stakeholder management skills. Next steps This client will only accept workers operating via More ❯