1 to 25 of 94 Contract ITSM Jobs in the UK

tools * Windows and macOS endpoints * Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) * Mobile device management tools such as Intune or Jamf * ServiceNow or comparable ITSM platforms * Basic networking concepts (TCP/IP, DNS, DHCP) * Backup and data protection solutions * Exposure to Azure or AWS is a plus AI and automation mindset ...

secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced ...

Data Cloud, CRM), MuleSoft, API integrations SaaS support within AWS/Azure environments Floorplan design tools experience (AutoCAD, Revit, ExpoCAD, Autodesk) ITIL processes and ITSM tools (ServiceNow/Jira) Strong stakeholder management, problem-solving, and communication skills Desirable Adobe Sign, DocuSign, Conga Hybrid role - 2 days per week in Richmond. ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will … services are delivered effectively across the UK technology landscape. This is an excellent opportunity for a service-focused professional with strong IT Service Management (ITSM) knowledge, stakeholder management capability, and operational support experience within a fast-paced enterprise environment. Key Responsibilities Lead and participate in monthly stakeholder and vendor service ...

Apps for Android and iOS Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc) Asset management systems, keeping records accurate and up to date ITSM systems containing workflows and processes ...

troubleshooting). Experience working within large, regulated, or critical national infrastructure environments. Experience supporting hybrid on-premises and cloud-based environments. Familiarity with IT service management processes and formal change control frameworks. Ideally, candidates will already hold Security Check (SC) clearance. Candidates without existing SC clearance must be eligible ...

timeline expectations Support continuous improvement and best practice adoption across ServiceNow delivery Required Experience Proven experience delivering large-scale ServiceNow implementations Strong understanding of ITSM and wider ServiceNow platform capabilities Experience managing agile and hybrid delivery methodologies Excellent stakeholder management and communication skills Ability to manage competing priorities within complex ...

JavaScript, .NET) Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range ...

Delivery Skills Experience with data platform upgrades, migrations, or remediation programmes Exposure to data centre/infrastructure/cloud environments Strong knowledge of IT service management and ITIL principles Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able to translate technical detail ...

Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive ...

management Managing escalations to a satisfactory outcome Experience delivering BAU initiatives and small internal projects using agile methodologies Experience working with Jira, Azure DevOps, ITSM tools such as Cherwell and ServiceNow and the MS Office suite. What makes Ashurst a great place to work? We offer you all the things ...

security tickets. Technical Skills: Experience with SIEM platforms (e.g., Microsoft Sentinel). Experience with EDR/XDR tools (e.g., CrowdStrike). ServiceNow or similar ITSM/SecOps platforms. Ability to write and optimise KQL queries (essential). Knowledge of scripting/query languages (e.g., Falcon Query Language) is advantageous. Analytical ...

global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity. Key Responsibilities … strong relationships across support teams and stakeholders to enhance end-user experience and satisfaction . Skills & Experience Required Solid understanding of IT Service Management (ITSM) frameworks and operational governance. Proven experience managing stakeholder relationships and service review meetings . Strong analytical and reporting skills , with the ability to interpret data ...

IT Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Start Date: Mid-June 2026 Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. … maintain internal service documentation, operational procedures, and support processes within the UK technology environment. Required Skills & Experience ITSM Expertise: Strong understanding of IT Service Management principles and operational governance (P4/Expert level in Analysis and Reporting). Stakeholder & Vendor Management: Proven track record of managing relationships, leading service reviews ...

commercial application support experience Confident communicator with strong stakeholder management skills Comfortable working to SLAs/KPIs and managing competing priorities Experience using an ITSM tool (e.g., Vivantio or similar) Fluent English required Location: Leamington Spa or Shoreham-by-Sea. ...

solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. ...

solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. ...

/certificates). Implementing and evidencing IT controls (access, change, logging/monitoring, backup/restore testing) with audit-ready documentation. Operating within formal ITSM and change control (incident/problem/change) with risk-based change assessment. Strong documentation, evidence discipline and stakeholder communication. Desirable Engineering controls mapped ...

ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience ...

ability to identify trends and risks Experience working with application or service owners Ability to communicate technical information clearly and professionally Awareness of IT service management principles (e.g. ITIL) Experience supporting audit, risk, or security assurance activities Strong stakeholder management If your profile demonstrates strong and recent experience ...

ability to identify trends and risks Experience working with application or service owners Ability to communicate technical information clearly and professionally Awareness of IT service management principles (e.g. ITIL) Experience supporting audit, risk, or security assurance activities Strong stakeholder management If your profile demonstrates strong and recent experience ...

minor enhancements. This is a highly customer-facing onsite role requiring strong troubleshooting skills, excellent stakeholder communication, and experience working within structured IT service management environments. Key Responsibilities Provide Level 3 technical support for business-critical applications Investigate, diagnose, and resolve complex technical incidents Support and maintain Microsoft Active Directory ...

align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow ...

align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow ...

access control (RBAC/ABAC), logging standards Supporting assurance/government reviews (Secure by Design, GovAssure) Incident management, vulnerability assessment, SIEM/SOC systems ITSM workflows & change control Secure software supply chain & CI/CD security Threat intelligence, CVEs, CVSS interpretation Strong stakeholder communication & reporting skills Desirable: Degree in Cybersecurity ...