Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with ITservicemanagement software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume more »
Remote, Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within ITservicemanagement environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine ITservicemanagement processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »