2 of 2 Contract Knowledge Management Jobs in the UK

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

Salesforce Knowledge Article Writer Bromley, Kent Up to £45,000 per annum Fixed Term Contract 6 Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end … users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self-service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support … After a successful orientation period there is flexibility to work from home for 2 days a week. What we require Proven experience with Salesforce Knowledge content creation. Strong writing, editing, and documentation skill Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. More ❯