Microsoft 365 Copilot Subject Matter Expert (SME)
- Hiring Organisation
- Vallum
- Location
- Sheffield, Yorkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
seeking an experienced Microsoft 365 Copilot Subject Matter Expert (SME) to provide advanced 3rd/4th Line operational support across the client's M365 tenant. This role will play a critical part in incident resolution, complex troubleshooting, and large-scale configuration and deployment activities, ensuring stability … security, and optimal use of M365 Copilot services across the organisation. Key Responsibilities Incident & Problem Management Provide 3rd/4th Line support for complex Microsoft 365 Copilot incidents and multi-user escalations. Triage and resolve issues related to Copilot usage, access errors, permissions, and unexpected outputs. Perform deep ...