24 of 24 Contract Performance Metrics Jobs in the UK

etc.) and corporate IT policies. • Manage budgets, roadmaps and business plans • Manage all demand, capacity and change related to Networks services • Monitor and improve performance through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best … line with service levels and aligned to business demand. • Ensure the teams conduct day-to-day operations to satisfy availability, recovery, security, capacity and performance needs. • Provide technical leadership for the products within their scope, collaborating with service providers and product teams. • Manage product risk and obsolescence User Experience … for Networks, agree and achieve budgets, demonstrating value to the business. Budget to effectively manage obsolescence, run and maintain, new capability and strategic roadmaps. Performance Tracking & Improvement: • Define success metrics and KPIs for network products and ensure that these metrics are achieved • Analyse product performance and More ❯

deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly collaborative agile team(s), you will advise on performance against agile values, practices, metrics, and processes to accelerate value delivery. In partnership with the Product Owner, you will maintain a backlog, help … with the Product Owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training … Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums) Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners Organizing More ❯

deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly collaborative agile team(s), you will advise on performance against agile values, practices, metrics, and processes to accelerate value delivery. In partnership with the Product Owner, you will maintain a backlog, help … with the Product Owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints * Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training … Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums) * Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners * Organizing More ❯

function. Key Responsibilities Collaborate with the Trade Lane Manager to plan and execute transportation operations across international trade lanes. Analyse transportation velocity and carrier performance to identify opportunities for improvement. Support and lead continuous improvement initiatives and transformational logistics projects. Monitor key performance metrics such as transit More ❯

necessary updates to documentation and knowledge articles. Project Support: Assist in scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with … range of stakeholders, sharing best practices and providing guidance as needed. Team Collaboration: Work within immediate and/or wider ICT teams to enhance performance and development. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows 10, smartphones, laptops, and desktops, and resolving incidents and More ❯

necessary updates to documentation and knowledge articles. Project Support: Assist in scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with … range of stakeholders, sharing best practices and providing guidance as needed. Team Collaboration: Work within immediate and/or wider ICT teams to enhance performance and development. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows 10, smartphones, laptops, and desktops, and resolving incidents and More ❯

a seamless transition to the new permanent Data Product Manager. Data Governance: Uphold data management practises that comply with organisational standards and regulatory requirements. Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of data products and initiatives, ensuring accountability and continuous improvement. … with the ability to present complex data concepts in a clear and engaging manner. A strategic mindset with a passion for data governance and performance measurement. If you are enthusiastic about data and ready to take on a new challenge in a full-time capacity, we want to hear More ❯

and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso Continual service improvement within the Service Desk using performance reports, audits and service feedback. o To work and collaborate with other Digital staff to ensure the smooth operation of the delivery and consumption … Job description Job responsibilities Key responsibilities will include: Team Leadership & Development: Directly manage, mentor, and motivate a team of service desk analysts. Conduct regular performance reviews, identify training needs, and foster a culture of continuous improvement. Manage team schedules and ensure adequate coverage to meet service level agreements (SLAs … . Service Delivery Management: Oversee the efficient and effective resolution of Digital related incidents and service requests. Monitor and analyse service desk performance metrics (e.g., first-call resolution, response times, customer satisfaction) and implement improvements. Ensure adherence to ITIL best practices and internal processes. Act as an escalation More ❯

system performance. Maintain and optimise system configurations for improved operational efficiency and system reliability. Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures to … in systems V&V, systems test, and systems engineering within the aerospace or defence sectors. Proficiency in system integration, hardware/software interfaces, and performance testing. Familiarity with industry standards and certifications, such as DO-178C or DO-254. Strong analytical and problem-solving skills with the ability to More ❯

system performance. Maintain and optimise system configurations for improved operational efficiency and system reliability. Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures to … in systems V&V, systems test, and systems engineering within the aerospace or defence sectors. Proficiency in system integration, hardware/software interfaces, and performance testing. Familiarity with industry standards and certifications, such as DO-178C or DO-254. Strong analytical and problem-solving skills with the ability to More ❯

for data center operations. Conduct quantitative analysis to forecast energy usage and identify efficiency opportunities. Validate energy savings from implemented initiatives and report on performance metrics. Collaborate with engineering, facilities, and sustainability teams to gather and analyze energy-related data. Document processes, assumptions, and findings using Confluence and Visio. More ❯

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance More ❯

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance More ❯

benefit from a salary of up to £60k and will be based in London. Key responsibilities of the Senior Digital Analyst will include: Service Performance Oversight - Track and assess service outcomes against agreed performance metrics, identifying opportunities for operational improvement. Data Analysis, Technical Documentation and Reporting - Use More ❯

Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities … fix requests. Process design & documentation With guidance from IT Manager to create/maintain SOPs and knowledge-base articles for the top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-cause analysis, trend …/Help Desk (200500 seats). Demonstrable Dynamics365 F&O incident resolution. Strong Transact-SQL : ability to write and optimise queries and perform basic performance tuning. Hands-on support of Microsoft 365, Windows10/11, networking fundamentals. Proven track record drafting SOPs, defining SLAs/KPIs and driving adoption. More ❯

and resolution strategies Strong collaboration with stakeholders, IT, and vendors to deliver scalable, fit-for-purpose solutions Regular reporting on project progress, budgets, and performance metrics to ensure transparency Leadership of data-driven projects aligned to firm-wide Data & Analytics strategy Strong relationship-building skills across business units More ❯

requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performance metrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated More ❯

efficiency Integrate ITSM platforms with SNMP pollers, CRMs, databases, and dispatch tools Lead client workshops, deliver training sessions, and present tailored solutions Monitor service performance metrics and identify areas for improvement Ensure processes comply with relevant industry standards and governance requirements Collaborate with cross-functional teams to ensure More ❯

systems Ensure robust cyber security practices and data protection protocols are in place Maintain and regularly test the major incident response plan Monitor system performance metrics and identify improvement opportunities Communicate effectively with senior leadership, providing clear reporting on risk, progress and value As IT Manager - You’ll More ❯

with AI-driven chatbots and conversational platforms. Familiarity with financial services or other regulated industries. Strong project management and multitasking skills. Experience analyzing conversational performance metrics and using insights to optimize design. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. More ❯

configurations, and integrations to optimise business processes. Act as a liaison between technical teams and business users, ensuring smooth implementation of new features. Monitor performance metrics to assess system efficiency and drive continuous improvements. Stay ahead of industry trends and recommend new features or upgrades to enhance functionality. More ❯

and business goals. Work closely with engineering to ensure accurate implementation. Establish and maintain design systems and UI standards. Track and act on UX performance metrics. What we require from the candidate: Experience as a lead interaction/product designer on digital platforms and in the emerging technology space More ❯

content Collaborate with cross-functional teams to bring products and campaigns to life Manage external agencies and vendors to ensure quality and consistency Track performance metrics and optimise creative output for engagement and ROI Stay ahead of trends in food, design, and digital innovation What you'll bring More ❯

tenacity and the ability to drive through to conclusion in a dynamic and challenging environment. * Extensive experience in management reporting techniques and processes, and performance metrics. * Broad understanding of financial controls, project accounting and benefits realisation process * Able to evidence highly proficient skills in MS Office, particularly Excel, Visio … the PMO Specialist will not have Budget ownership - they will be expected to Develop and Maintain financial controls for the project or programme. Key performance indicators [max 3]: * Time, Cost & Quality - delivering your areas of responsibility within the portfolio, programme or project to agreed time, cost and quality plans More ❯