2 of 2 Contract Persona Development Jobs in the UK

analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful Senior User Experience Researcher must be able … Participant recruiting/screener creation Proven experience of managing, executing and analysing usability test sessions Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services Demonstrable ability to take initiative and seek out opportunities to innovate ...

including drafting templates and structured documentation. Collate service requirements, capturing user feedback and insights to inform service design. Consolidate service information to support the development of service blueprints and interaction models. Create and maintain templates to enable consistent service design activities across enterprise and functional teams. Analyse data … Experience in process mapping and supporting structured service design activities. Understanding of service design and operating model principles. Experience contributing to customer journey mapping, persona development, or related service experience frameworks. Proficiency in data visualisation and analysis tools, including Power BI and Excel. Ability to generate insights that ...