including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso Continual service improvement within the Service Desk using performance reports, audits and service feedback. o To work and collaborate with other Digital staff to ensure the smooth … with internal stakeholders across different departments. Communicate effectively with users regarding incident status and service updates. Gather feedback to identify areas for service improvement. ProcessImprovement & Documentation: Develop, maintain, and improve service desk processes and procedures. Ensure comprehensive and up-to-date knowledge base documentation. Contribute to the … solving, analytical, and troubleshooting skills. Exceptional communication (both written and verbal) and interpersonal skills. Experience with service desk ticketing systems. Demonstrated ability to drive processimprovement and enhance customer satisfaction. Strong organisational and time management skills with the ability to prioritise effectively. Person Specification Qualifications Essential Relevant Masters More ❯
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
BMR Solutions
You will collaborate with diverse teams to ensure seamless delivery. Key Responsibilities Lead and manage project deliverables in alignment with the stage-gate development process, ensuring efficient milestone achievement Track and report project progress, costs, risks, and issues to senior stakeholders with clear and accurate communication Ensure timely delivery … launches and transitions to routine shipping Partner with engineering teams to align on project goals and maintain momentum Identify and drive opportunities for continuous processimprovement, potentially leading the development of new tools and processes Mentor and guide less experienced project managers, serving as a role model within … Strong skills in tracking and reporting project progress, costs, and risks Excellent communication and stakeholder engagement abilities to foster collaboration across departments Experience in processimprovement and mentoring others Ability to thrive in a fast-paced, team-oriented setting Relevant project management qualifications or equivalent experience Adaptable, innovative More ❯
requires a strategic thinker with strong analytical capabilities, excellent communication skills, and a proven ability to drive business transformation through data-driven insights and process optimisation. Core Responsibilities: Provide your expertise knowledge and challenge SMEs and Business colleagues to driving new thinking. Collaborate as part of the programme structures … all levels to drive outcomes. Utilise your skills and experience in the areas of structured problem solving, business analysis, data analytics, design thinking, lean processimprovement and undertake process design and process re-engineering to support performance excellence in the organisation to identify strategic initiatives. Use …/or procedure documentation to ensure that teams are well-prepared to execute changes. Proactively identify potential risks and issues related to business requirements, process changes or project lifecycle. Provide expertise as an experienced practitioner and mentor within the Business Analyst community, responsible for overseeing and coordinating the efforts More ❯
requires a strategic thinker with strong analytical capabilities, excellent communication skills, and a proven ability to drive business transformation through data-driven insights and process optimisation. Core Responsibilities: Provide your expertise knowledge and challenge SMEs and Business colleagues to driving new thinking. Collaborate as part of the programme structures … all levels to drive outcomes. Utilise your skills and experience in the areas of structured problem solving, business analysis, data analytics, design thinking, lean processimprovement and undertake process design and process re-engineering to support performance excellence in the organisation to identify strategic initiatives. Use …/or procedure documentation to ensure that teams are well-prepared to execute changes. Proactively identify potential risks and issues related to business requirements, process changes or project lifecycle. Provide expertise as an experienced practitioner and mentor within the Business Analyst community, responsible for overseeing and coordinating the efforts More ❯
to 450 Per Day Role Overview The Installation Quality Manager is responsible for ensuring the highest standards of quality are maintained throughout the installation process for all projects. This role will involve overseeing the installation activities, monitoring adherence to quality protocols, identifying areas for improvement, and driving continuous … improvement to deliver exceptional results. The manager will work closely with various stakeholders, including installation teams, project managers, and clients, to ensure that all installations meet or exceed customer expectations and regulatory requirements. Key Responsibilities Quality Oversight: Lead and oversee all installation processes, ensuring quality standards are adhered to … across all stages of the installation lifecycle, from planning to execution. Process Implementation: Establish and implement quality control processes, methodologies, and best practices to ensure the successful completion of installation projects. Monitoring and Auditing: Conduct regular inspections, audits, and reviews of installations to ensure compliance with internal and external More ❯
to £450 Per Day Role Overview The Installation Quality Manager is responsible for ensuring the highest standards of quality are maintained throughout the installation process for all projects. This role will involve overseeing the installation activities, monitoring adherence to quality protocols, identifying areas for improvement, and driving continuous … improvement to deliver exceptional results. The manager will work closely with various stakeholders, including installation teams, project managers, and clients, to ensure that all installations meet or exceed customer expectations and regulatory requirements. Key Responsibilities Quality Oversight: Lead and oversee all installation processes, ensuring quality standards are adhered to … across all stages of the installation lifecycle, from planning to execution. Process Implementation: Establish and implement quality control processes, methodologies, and best practices to ensure the successful completion of installation projects. Monitoring and Auditing: Conduct regular inspections, audits, and reviews of installations to ensure compliance with internal and external More ❯
and manage customer demand and operational data. * Support outbound logistics and supply chain activities. * Collaborate with cross-functional teams to enhance data accuracy and process efficiency. * Drive continuous improvement through data insights and reporting. Skills & Experience Required: - * Advanced Excel skills and VBA proficiency. * Experience in supply chain operations … and outbound logistics. * Strong business acumen and self-motivation. * Creative problem-solving and processimprovement mindset. * Familiarity with SAP, Tableau, and ARIS process mapping. Education & Knowledge: - * Understanding of logistics, warehouse, and export processes. * Awareness of global business conditions in the automotive sector. * Knowledge of LEAN and Continuous … Improvement methodologies. At Expleo, we empower professionals to thrive in innovative environments. This is your chance to contribute to a global transformation in the automotive industry and make a real difference. More ❯
from the Business Units, providing financial and commercial support. Retrieve data from multiple sources and leverage Excel to cleanse, consolidate and analyse. Drive continuous improvement and Business ProcessImprovement initiatives throughout Finance and the wider organisation Provide the business with commercial and financial expertise in all areas More ❯
Staines, Surrey, South East, United Kingdom Hybrid / WFH Options
Marc Daniels
from the Business Units, providing financial and commercial support. Retrieve data from multiple sources and leverage Excel to cleanse, consolidate and analyse. Drive continuous improvement and Business ProcessImprovement initiatives throughout Finance and the wider organisation Provide the business with commercial and financial expertise in all areas More ❯
creating user guides and conducting training sessions. Financial Reporting: Assist in preparing and maintaining financial reports during the transition period, ensuring consistency and accuracy. ProcessImprovement: Assist in identifying opportunities for process improvements within the finance function and assist in implementing changes. Documentation: Assist in maintaining comprehensive More ❯
system, including creating user guides and conducting training sessions. Financial Reporting: Prepare and maintain financial reports during the transition period, ensuring consistency and accuracy. ProcessImprovement: Identify opportunities for process improvements within the finance function and assist in implementing changes. Documentation: Maintain comprehensive documentation of the new More ❯
Belfast, County Antrim, United Kingdom Hybrid / WFH Options
Adecco
input and final output, documenting all processes and reviews undertaken. Manage communications and coordinate with various support functions across Markets. Identify and participate in processimprovement initiatives, anticipating the impact of system enhancements on team processes. Knowledge and Experience: This is an entry-level position, ideal for individuals … aspect of market operations, we encourage you to apply. Join our client in making a meaningful impact in the world of risk management! Application Process: Please submit your CV and a cover letter highlighting your relevant experience and why you are the perfect fit for this role. We look … forward to hearing from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the More ❯
a regulated environment. Key Responsibilities Collaborate with stakeholders to gather, analyse, and document business requirements for ServiceNow implementations and enhancements. Lead and support Business Process Re-Engineering (BPR) initiatives across finance operations, ensuring alignment with regulatory and compliance standards. Drive change and transformation programmes, leveraging ServiceNow to streamline workflows … stories for ServiceNow developers and configuration teams. Facilitate collaboration across finance, IT, risk, and compliance teams to ensure successful project outcomes. Identify and implement process improvements using structured methodologies (e.g., Lean, Six Sigma). Support change management activities including stakeholder engagement, training, and communication planning. Ensure robust risk and … control measures are embedded in all ServiceNow solutions and business processes. Produce high-quality documentation including business cases, process maps, and regulatory impact assessments. Key Skills & Competencies Strong knowledge of ServiceNow platform (ITSM, ITOM, GRC, or HRSD modules) Strategic Thinking & Business Acumen in Financial Services Business Analysis & Functional Design More ❯
designing, analysing, and maintaining diverse data systems, using cutting-edge tools like PowerApps, Tableau, and Power Automate to drive data-driven decision-making and process improvement. Key Responsibilities * Develop and maintain data input methods, automation processes, and visualisation tools across the Creative organisation. * Collaborate with stakeholders to design and More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employer
call handling experience Previous service administration experience Passionate in offering excellent customer service and customer request ownership Able and willing to offer suggestions on processimprovement to benefit or enrich our customers experience CRM & SAP experience Excellent communication skills both written and verbal Fluent in English with excellent More ❯
to implement the logistics strategy at the Electric Propulsion Manufacturing Centre (EPMC) This role will develop and deliver a range of material handling and processimprovement solutions as well as coordinate the implementation of strategic projects that drive overall efficiency and cost reduction. You will play a significant More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Eurocell Group PLC
and post-project evaluations Ensure that all project-related documentation is properly organised and stored in accordance with company standards Support the implementation of process improvements within the Business Change function Support the Head of Projects & Change to select and deliver a new Enterprise Project Management tool Support the More ❯
enhancements. Collaborate with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Essential: Bachelor More ❯
enhancements. Collaborate with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Essential: Bachelor More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
83zero Limited
enhancements. Collaborate with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Essential: Bachelor More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Shields Talent Ltd
maintain an optimal data pipeline architecture Assemble large, complex data sets that meet functional/non-functional business requirements Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc Build the infrastructure required for optimal extraction, transformation, and loading More ❯
chain operations including demand planning, inventory control, procurement, and supplier coordination. Logistics Management: Ensure efficient and timely product distribution, warehouse coordination, and delivery scheduling. ProcessImprovement: Identify and implement opportunities to streamline operations, reduce costs, and improve service levels. Stakeholder Communication: Work closely with internal departments such as More ❯
to continue production in line with programme. Evaluation of technical problems in order to develop proposals for test equipment investigations and corrective actions, including process improvements. Test Engineering representative at Defect Review Board meetings to ensure efficient progress of equipment and quality notifications towards corrective action. Requirements: HNC/ More ❯
technical roadmap and support project delivery with architectural input Manage third-party service providers and support transition of new services into operation Contribute to processimprovement, documentation, and service governance What We're Looking For: Strong experience in network architecture and operational leadership Confident communicator with the ability … networking technologies and best practices Experience with ITIL processes and financial management of IT services A collaborative leader who can influence, mentor, and drive improvement If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear More ❯