2 of 2 Contract Process Manager Jobs in the UK

converting to a permanent position Overview Our leading utilities client is embarking on a major operational transformation programme and is seeking a Customer Operations Process Manager to support the deployment of a new Case Management system (ServiceNow) into their Contact Centre operations. This role will … heart of operational change, process ownership, and technology adoption, ensuring the business is prepared for and successfully transitions into new ways of working. Key Responsibilities Process Ownership Lead and own customer operational processes within the Contact Centre. Ensure processes are designed, documented, optimised, and embedded effectively across teams. ...

Title: Process Transformation Project Manager Location: London/hybrid Contract: 9 months Rate: £426.15 per day inside ir35 An opportunity to join a Global Interactive Entertainment and play a key role in driving high-impact transformation initiatives across their Global Marketing, Sales & Business Operations division. This … products Global exposure - Collaborate across international markets and functions Career-defining project - Ideal for stepping into larger, more strategic programmes End-to-end ownership - Process, change, delivery - not just PMO Responsibilities: Lead process transformation initiatives across complex, cross-functional environments Analyse and redesign business processes aligned to system ...