Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting RootCauseAnalysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing … Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting RootCauseAnalysis And Implementing Effective Solutions. 4. Excellent Communication And Collaboration Skills To Work With Cross-Functional Teams. 5. Solid Understanding Of Security Best Practices Related To More ❯
Barrow-In-Furness, Cumbria, North West, United Kingdom
Morson Talent
oversight of portfolio of external change on which SSNR may have dependencies JPMO leads for Schedule, Cost, Risks and Opportunities Programme Outcome Performance Measurement and Reporting Manager to provide analysis findings, options and recommendations into relevant governance meetings; Programme Managers to provide impact assessments of change in the Programme driven by the Parties, forecasting and analysis of different … the SDA and IPs to ensure consistency and to maintain the integrity and accuracy of the whole programme view of ADEs Working with JPMO colleagues to ensure coherency of analysis, interpretation and key messages Ensuring cross-party assessment of impacts of proposed changes and facilitating change implementation across the wider and Parties as required Facilitating the realisation of opportunities … with the Finance team to ensure draw-down of contingency budgets via change requests is managed Working with colleagues across the project controls functions to ensure coherency of integration, analysis, interpretation and key messages Analysis Providing clear summary and detailed breakdown of ADEs in line with standard reporting drumbeat and other ad-hoc management reporting requirements including ageing More ❯
performing quality audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of RootCauseAnalysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
AVENSYS CONSULTING (UK) LTD
database schema changes using Liquibase , ensuring alignment with compliance and audit standards. Collaborate closely with Architecture and DevOps teams to enhance, maintain and mature Product capabilities/features. Perform rootcauseanalysis and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelors More ❯
Banking or financial world. Key Responsibilities: Provide 1st and 2nd line support for EQD trading desks (Index Flow, Emerging Markets, Commodities, Equity Financing, Flow Sales). Manage incidents, perform rootcauseanalysis, and coordinate with development and infrastructure teams. Monitor application performance and ensure uptime targets (99.95%) are met. Support release cycles, perform functional checks, and communicate More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
GCP, ensuring performance, resilience, cost-efficiency, and data security. Collaborating closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Supporting live systems, conducting rootcauseanalysis, fixing bugs and implementing solutions for incidents and performance bottlenecks. Essential Skills Demonstrable experience of: Public Cloud. Infrastructure build and configurations for services including Compute More ❯
West Midlands (County), Birmingham, United Kingdom
Sherborne Talent Solutions
ISO 27001, NIST, and CIS frameworks. Produce detailed documentation for configurations, processes, and troubleshooting. Collaborate with global cloud, security, and infrastructure teams for consistent, secure operations. Support incident response, rootcauseanalysis, and ongoing improvements. Required Skills & Experience: Extensive experience executing network refresh projects. Strong expertise with Cisco, Palo Alto, HAProxy, and Azure networking. Solid understanding of More ❯
enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead rootcauseanalysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯
enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead rootcauseanalysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯
enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead rootcauseanalysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯
on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply rootcauseanalysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯
ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to rootcauseanalysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
security: ACR scanning, Pod Security Standards, AKS network policies Manage AKS cluster operations: upgrades, node pools, auto-scaling Ensure compliance with IAM, PIM, RBAC policies Respond to incidents, conduct rootcauseanalysis, and maintain runbooks Chair/attend relevant committees and uphold infection prevention responsibilities Skills & Qualifications Cloud Expertise: Proven experience with Azure and AWS Microsoft Certified More ❯
security (AWS, Azure, GCP) and container security (Docker, Kubernetes) with a hands-on delivery mindset. Develop, implement, and enforce security policies, standards, and best practices. Lead incident response and rootcauseanalysis for security-related issues. Mentor and train teams on DevSecOps principles, ensuring knowledge transfer and capability building. What we're looking for: Proven experience as More ❯
product updates, timelines, and technical constraints clearly and effectively Monitor product performance, usage, and operational KPIs while driving continuous improvement across Oracle systems and processes Support incident management and rootcauseanalysis for Oracle-related issues Requirements Minimum of 7 years’ experience in a product leadership role focused on Oracle technologies Strong technical background in Oracle platforms More ❯
Sheffield, South Yorkshire, England, United Kingdom
Adecco
IR35 Key Responsibilities Provide on-call and out-of-hours support. Maintain and follow operational procedures. Conduct technical peer reviews to ensure quality and alignment with customer needs. Perform rootcauseanalysis and resolve technical issues. Support solution design and development aligned with architecture and security standards. Contribute to smaller or less complex projects and ensure quality … Backup and Recovery principles . Familiarity with Backup targets such as Data Domain or tape . Working knowledge of Linux and Windows operating systems. Strong problem-solving and performance analysis skills. If the role align with your experience please apply with your updated CV More ❯
Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential. Skills Required: Strong knowledge of Issue and Defect Management Processes and Tools. Proficiency in RootCauseAnalysis Techniques and Problem-Solving Methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards. Solid understanding of software integration principles and dependencies. Excellent More ❯
Atlantic Wharf, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Aldi
the National IT Technician: Utilise business requirements for the creation of test scripts and their execution Raise concise defects and provide testing support required for their resolution Support with root-cause-analysis into discovered defects and/or errors Support with the coordination of internal and external testing, with third party vendors and/or IIT developers More ❯
/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct rootcauseanalysis for incidents. More ❯
implement controls for key data elements (e.g. customer details, SWIFT/BIC, account data). Validate data ingestion for AML/sanctions screening platforms, ensuring compliance and accuracy. Conduct rootcauseanalysis of data issues and support remediation strategies. Maintain DQ-related metadata, issues, and reporting within Collibra and ServiceNOW. Provide evidence of effective controls during regulatory More ❯
We're hiring multiple Senior Business Analysts to support a large-scale technology programme focused on hybrid cloud migration and adoption for a government client. Key Responsibilities: Lead strategic analysis to support business and technical change. Design processes and operating models for hybrid cloud environments. Analyse complex programme, technical, and business challenges; propose practical solutions. Facilitate workshops, stakeholder interviews … and requirements gathering. Produce clear documentation including use cases, process maps, and guardrails. What You'll Bring: 6+ years' experience in Business Analysis. Proficiency in techniques such as PESTLE, rootcauseanalysis, and business process modelling. Strong stakeholder engagement and communication skills. Experience in both business change and technical environments. Relevant qualifications (e.g. CBAP, CCBA, ECBA, PMI More ❯
on improving system stability and driving further automation initiatives as the business scales. Key Responsibilities Monitor and maintain existing automated tools and workflows. Troubleshoot and resolve technical issues, performing rootcauseanalysis and implementing both short- and long-term solutions. Enhance tool reliability, performance, and monitoring efficiency. Design and develop new automation tools to meet evolving business More ❯
Staines, Surrey, South East, United Kingdom Hybrid / WFH Options
People First Recruitment
Supply & Inventory levels for your designated categories - Drive initiatives to clear excess stock as well as sales accountability to deliver against agreed forecasts KPI Reporting Drive KPI reporting and rootcauseanalysis for customer fill rates & Supplier Performance Manage & drive accountability for Excess & Obsolete inventory levels within designated category Logistics Work with the Inbound Planning Team to More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
People First
Supply & Inventory levels for your designated categories - Drive initiatives to clear excess stock as well as sales accountability to deliver against agreed forecasts KPI Reporting • Drive KPI reporting and rootcauseanalysis for customer fill rates & Supplier Performance • Manage & drive accountability for Excess & Obsolete inventory levels within designated category Logistics • Work with the Inbound Planning Team to More ❯
now seeking external support to maintain, stabilize and further develop these tools. The selected candidate will be responsible for: Monitoring the automated tools currently in operation. Troubleshooting issues, performing rootcauseanalysis, and implementing both temporary fixes and permanent solutions. Improving tool stability and streamlining monitoring processes. Designing and developing new tools to support evolving business needs. More ❯