1 of 1 Contract Service Desk Technician Jobs in the UK

My Client based in Kings Lynn are currently looking for a Service Desk Technician to join them on a 6-9 month contract opportunity to support them with a Windows roll out programme. This role is 5 days on site and is paying £14.85 per hour, Inside … resolving technical issues: Diagnosing and resolving software and hardware problems, often using remote tools. Managing support tickets: Tracking, prioritizing, and updating tickets in a service desk system. Providing technical support: Guiding users through systems configuration and troubleshooting. Escalating complex issues: Identifying and escalating issues that require specialised expertise. … Maintaining documentation: Keeping up-to-date documentation of IT systems and procedures. Providing customer service: Communicating clearly and professionally with users to ensure their satisfaction. Build and configure hardware: Setting up new devices and configuring them for use Work with various technologies: Utilising Windows Server environments, cloud services, and More ❯