12 of 12 Contract Service Manager Jobs in the UK

Job summary A dynamic and pivotal role has arisen within our Digital Team to lead and develop a talented service desk team to assist with the implementation of the new Electronic Patient Record (EPR) system . This will be an ideal opportunity to shape our service delivery and … make a real impact on user experience. The role is expected to work across all the stages of the ITIL Service Lifecycle involving Service Design, Service Transition, Service Operation, and Continual Service Improvement. Main duties of the job Main duties will be: o Delivery of … a customer focused Digital Service Desk for all service users o Manage a team of IT Engineers and Service Desk agents including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso Continual service More ❯

Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and … enhance their service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure … SI) division. You'll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Onsite Requirement: 3 days per week Duration: 6 Months Rate: £375 per day - PAYE via Umbrella Only Job Description: As an experienced Service Transition Manager responsible for the service design and transition … process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

Job summary The Pathology Digital Service Manager will play a key role in supporting the launch and operationalising of digital pathology within the University College London (UCH) and Queen Square (QS) pathology departments. The digital pathology programme involves pathologists moving from reporting via a glass slide and … and performance management, and leadership of change management to achieve improvement in process and patient outcomes. Main duties of the job The Pathology Digital Service Manager will play a key role in supporting the launch and operationalising of digital pathology within the University College London (UCH) and … demonstrate knowledge of current thinking and policy affecting health and public sector. A commitment to promoting equality and diversity in the workplace and in service delivery and development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Salary/Rate: £367.50 Per Day Start Date: 20/06/25 Job Type: Initial 6 Month Contract Inside IR35 Company Introduction We have an exciting opportunity now available with one of our sector-leading … consultancy clients! They are currently looking for skilled Service Transition Managers and Engineers. Job Responsibilities/Objectives You will be responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

Service Introduction Manager (Contract) Remote £331 Inside IR35 6 Months We are looking for a Service Introduction Manager to join our financial services client. What Youll Do: Managing Service Introduction & Change Oversee the structured introduction of new services and changes, ensuring quality standards … operational requirements, and transition processes are met before going live. Continuous Improvement & Governance Enhance service protection by refining change management processes, improving release strategies, and ensuring compliance with non-functional requirements. Stakeholder Engagement & Risk Management Collaborate with key teams across the business to provide visibility on project timelines, mitigate … risks, and safeguard live service integrity. What You Need: Previous experience in a similar role Experience of release and change processes Good knowledge of change management Stakeholder management Experience of ITIL This is a contract opportunity for an experienced professional ready to make an impact. Please note we can More ❯

Service Introduction Manager (Contract) Remote £331 Inside IR35 6 Months We are looking for a Service Introduction Manager to join our financial services client. What Youll Do: Managing Service Introduction & Change Oversee the structured introduction of new services and changes, ensuring quality standards … operational requirements, and transition processes are met before going live. Continuous Improvement & Governance Enhance service protection by refining change management processes, improving release strategies, and ensuring compliance with non-functional requirements. Stakeholder Engagement & Risk Management Collaborate with key teams across the business to provide visibility on project timelines, mitigate … risks, and safeguard live service integrity. What You Need: Previous experience in a similar role Experience of release and change processes Good knowledge of change management Stakeholder management Experience of ITIL This is a contract opportunity for an experienced professional ready to make an impact. Please note we can More ❯

Job Title: Service Delivery Manager (Bilingual - French & English) We are seeking an experienced and proactive Service Delivery Manager who is fluent in both French and English to oversee and optimize service delivery operations across our client accounts. This role is responsible for ensuring … high-quality service, customer satisfaction, and continuous improvement in service delivery performance. Key Responsibilities: Manage end-to-end service delivery for assigned clients, ensuring services are delivered on time, within scope, and at the highest quality standards. Act as the primary point of contact for client stakeholders … developing strong relationships and understanding their business needs. Lead regular service reviews, provide performance reports, and drive improvements based on feedback and KPIs. Coordinate with internal teams (technical support, operations, project management) to resolve issues and ensure seamless service delivery. Identify risks and proactively implement mitigation strategies. Oversee More ❯

Our client is looking for a Datacentre Service Delivery Manager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre Service Delivery Manager is required to maintain infrastructure availability, mitigate service risk, formulate and implement … service plans, formulate and implement improvement plans, manage technical security, support the service delivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in More ❯

Service Transition Manager Southampton - Hybrid - 2 days a week £500 - £600 per day - Inside IR35 We're working with a market leading organisation in the infrastructure and services space. They're looking for a Service Transition Managerto join their team. You'll play a key role … in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations. You'll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential. Key skills … experience: Proven background in IT Service Transition or Change/Release Management Strong grasp of ITIL processes across Incident, Problem, Change & Configuration Experience working with third-party suppliers and cloud platforms (IaaS, PaaS, SaaS) Please apply for more information. More ❯

IT Service Desk Lead/ITSM Implementation Manchester – Hybrid, 2 days in the office (M1 Postcode) £350 - £400 (Inside IR35) Contract to 31st March 2026 Morson Group are working with a public sector organisation to recruit a highly capable and hands-on Service Desk Transformation Lead to deliver … two strategic initiatives within their Digital, Information & Technology (DIT) team: 1. Implementing recommendations from a recent review of the Service Desk. 2. Replacing the current ITSM platform with Atlassian Jira ITSM, ensuring a seamless and value-driven transition. Key Responsibilities: • Design and formalise SLAs and define 1st/2nd …/3rd line support boundaries across service requests, incidents, and training needs. • Set up and maintain standardised reporting and dashboards on key service desk metrics and KPIs. • Document and train staff on core Standard Operating Procedures (SOPs), including triage, incident, and problem management, Service request and Change More ❯

I am currently working with a Law Enforcement agency who are on the lookout for a Service Manger to join the project on a 6 month minimum contract. This role is inside IR35 and requires some on-site aspect into London (1x a week). Candidates must hold active More ❯