8 of 8 Contract Service Manager Jobs in the UK

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support ...

Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently … high standard. You will work across Service Desk, End User Compute, technical teams and suppliers, driving strong service performance, governance and continuous improvement. What you'll be doing Lead daily and weekly operational governance across IT service management activities. Coordinate Service Desk, End User Compute, regional ...

seeking an experienced Change, Release & Service Introduction Manager to own and govern the Change Enablement, Release Management and Service Introduction processes across a complex, multi-supplier, security-conscious environment. You will ensure that production changes, releases and new services are assessed, authorised, implemented and transitioned into … live operation safely and effectively. Working across technical teams, suppliers, service delivery, security and operations functions, you will balance the need for agility with the need for service stability, compliance and operational control. Key Responsibilities Own and continuously improve the Change Enablement process and governance framework. Chair ...

Service Catalogue Manager Rate: £500 per day INSIDE Location: Manchester | Hybrid (60% office/40% remote) Contract Length: Feb 2027 Clearance Requirement: BPSS Eligible Your new company You will be joining a large-scale IT environment supporting the management and continuous improvement of IT service offerings. … This opportunity is focused on ensuring the IT service catalogue remains accurate, accessible and aligned to business requirements. Your new role As a Service Catalogue Manager, you will be responsible for the development, maintenance and ongoing optimisation of the IT service catalogue. You will collaborate ...

months to start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service outcomes … United Kingdom, Italy and Japan, integrating the contribution of teams, client teams and third-party suppliers. Key accountabilities Own the end-to-end service management relationship and provide clear accountability for global service outcomes, without displacing the contractual accountability of individual service providers. Lead global service ...

Service Product Manager manages products throughout their operational lifecycle, ensuring services remain reliable, effective and aligned with business and user requirements. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works … closely with technical teams, suppliers, Commercial, Finance and key stakeholders to manage service quality, operational risks, supplier performance, contractual requirements and continuous improvement. The role also supports service governance, financial planning, forecasting, budget management and change activity, ensuring agreed service levels are maintained and the product continues ...

disrupted, overseeing and reporting performance across multiple internal and supplier teams, quickly addressing any problems. You will also be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. You will: Manage a fully functioning multi-sourced service support team with … customer-centric support approach across multiple locations, focused on service availability and performance Ensure that all service and support functions remain responsive to customer needs Ensure that the service catalogue and wider it service operations knowledge library are maintained Ensure that adequate reporting and service ...

supplier portals, purchase orders and general administration Juggling multiple priorities in a fast-paced environment What we're looking for: Minimum 2 years' customer service/customer management experience Previous team management or supervisory experience Salesforce experience is essential Confident B2B communication skills Excellent organisation and time management Strong … within driving distance to Farnborough, you are available immediately or on short notice (no more than a week) and if you have relevant Customer service/management experience** £35,000-£38,000 | 10-month FTC | Hybrid working | FarnboroughA fantastic opportunity for an experienced Customer Support professional who enjoys variety ...