6 of 6 Contract Ticket Management Jobs in the UK

any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Contract length: 15th Sep 2025- 12th Dec 2025 Location : Aldershot Roles and Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. More ❯

deliver/collect devices Proven experience as an IT Analyst/IT Engineer (or equivalent) in providing Triage and Hardware Repairs Knowledge of ITSM systems to help with Queue Ticket Management Ability to provide manual stock checks (asset management) and provide subsequent reports Manage disposal of appropriate equipment when required Ability to liaise with vendors relating to More ❯

deliver/collect devices Proven experience as an IT Analyst/IT Engineer (or equivalent) in providing Triage and Hardware Repairs Knowledge of ITSM systems to help with Queue Ticket Management Ability to provide manual stock checks (asset management) and provide subsequent reports Manage disposal of appropriate equipment when required Ability to liaise with vendors relating to More ❯

Join a leading independent technology and services provider as a Technician 2. Job Overview: We are looking for a detail-oriented and proactive Hub Technician to manage ticket queues, stock, and hardware repairs while ensuring compliance with service-level agreements. This role is critical in maintaining smooth operations across our Hub and surrounding spokespeople. Location: Helston Working Hours … Dec-25 till 30-June-25 Daily Rate: A per hour rate, in-scope IR35, of £14.54/hr PAYE) OR £18.87/hr (umbrella company) Key Responsibilities: Ticket Management: Handle and update tickets assigned to the Hub and surrounding spokes, ensuring timely resolution and adherence to service levels. Stock & Asset Management: Manage Hub stock, including scanning … items in/out of locations and maintaining accurate asset records. Disposal Management: Oversee and process disposals through the Hub in line with contractual obligations. Hardware Repairs: Triage and perform repairs on in-warranty equipment; coordinate with vendors for parts and returns. Locker Replenishment: Ensure lockers are replenished as required. Service Improvement: Identify potential service issues and suggest improvements More ❯

and a proactive approach to service delivery. You'll be responsible for managing tickets, stock, and hardware repairs while ensuring compliance with agreed processes and service levels. Key Responsibilities Ticket Management: Handle and update tickets assigned to your Hub and surrounding spokes, maintaining service levels as per contract. Stock & Asset Management: Manage Hub stock, scanning kit in More ❯

integration into our bespoke system, ensuring data quality and accessibility. Solution Development: Utilize your scripting and SQL expertise to create innovative data solutions that support and enhance our operations. Ticket Management: Efficiently handle ticketed tasks, prioritizing and resolving issues to maintain smooth business operations. Continuous Improvement: Proactively identify and suggest enhancements to our existing systems and processes, liaising More ❯