12 of 12 Contract Ticket Management Jobs in the UK

Overview : We are seeking a Technician 2 to support a key IT migration project. This role involves hands-on device refresh activities, stock management, and coordination with onsite engineers. Location : Plymouth PL2 2BG Rate : An hourly rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 per hour … . Contract Lengt h: up to 30-Jun-26 Hours : 37.5 hours per week, Monday to Friday (08:30 - 17:00) Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels ...

recruiting for a IT Engineer to be based in Plymouth on contract to work for a leading Government department. Summary of responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract … Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts ...

recruiting for an SC Cleared IT Engineer to be based in Bristol on contract working for a Government organisation. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns ...

Basic) and UMB - £18.87/hr Contract Length: 6+ Months Start Date: 15-Dec-25 End Date: 30-Jun-26 Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. … Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairsin Warranty kit' and liaise with vendors for parts and returns ...

company). PAYE Basic Rate : £14.54per hour Hours: 37.5 hours a week. Monday - Friday. Time: 8:30 AM - 5:00 PM Key Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels … contract. Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors ...

Analyst: Previous experience within a Service Desk is vital within this role Excellent troubleshooting and problem solving skills Extensive Active Directory Strong O365 experience Ticket management experience including good time management Hardware support including Laptop & PC building Any experience of supporting MS Exchange is highly desirable Experience ...

local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment … General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Proactively suggest and implement service improvements Participate in the Business Relationship Management function Essential Skills and Attributes Excellent customer service and communication skills Strong problem-solving and troubleshooting ...

support presence, focused on maintaining stringent service levels and managing the full life cycle of hardware within your designated hub and surrounding areas. Ticket Management: Proactively manage and update all assigned support tickets (for the Hub and surrounding spoke locations) to ensure all contractual Service Level Agreements (SLAs … met. Hardware Logistics & Asset Management: Perform end-to-end management of IT stock. This includes the precise scanning/logging of equipment in and out of locations to maintain accurate inventory and asset records. Device Repairs & Triage: Identify faults, perform initial triage, and conduct hardware repairs ...

maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client … customer service based approach Proven ability to prioritize tasks and issues according to the business impact Good written and verbal communication skills Good time management skills Able to work in a high pressure environment Strong organizational and analytical skills Ability to multi-task and work under pressure Ability ...

business impact. Act as an escalation point for delivery issues, removing blockers to ensure successful outcomes. Define, manage, and track requirements using the agreed ticket management tools. Develop, configure, and enhance solutions within Oracle EPM (Fusion) and TM1, following agreed development and release processes. Ensure solutions are fully ...

staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). As part of our supportive team of 21 1st and 2nd line analysts, you will be supporting administrative, teaching ...

Support document and arrange handover meetings between consultants and the support team. Coordinate logistics for consultants, including travel arrangements and accommodations. Monitor Installs Triage ticket board, triaging tickets, and keeping the PSG team informed. Book and manage project meetings, including kick-off calls and progress updates. Attend regular internal … SharePoint link. What We're Looking For: Strong organisational skills and attention to detail. Excellent communication skills, both verbal and written. Experience in project management and scheduling. Proficiency in data collection and documentation. Ability to coordinate training sessions and manage logistics effectively. A proactive approach to problem-solving ...