1 to 25 of 61 Contract User Stories Jobs in the UK

high-performing Agile team delivering digital transformation within the public sector. The successful candidates will play a key role in gathering requirements, modelling data, and writing user stories to support large-scale development and testing activities. Key Responsibilities: Lead requirements analysis and documentation for complex digital projects. Write clear, detailed user stories for development … government or public sector projects. Strong background in Agile methodologies and tools (e.g., Jira). Expertise in requirements analysis and data modelling. Demonstrated ability to write user stories for large development teams. Experience working in high-performing Agile or Scrum environments. Desirable Skills: Knowledge of digital transformation programmes. Familiarity with API design and documentation. Awareness of generative More ❯

Centre of Excellence leveraging our Learning Point platform to ensure all training content is consolidated in one central location and easy to access. What you’ll be doing: User Training & Enablement: Design, deliver, and adapt comprehensive training (in-person/virtual workshops, guides, tutorials, self-paced learning, digital adoption platforms) for all user levels, providing … ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptance criteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile More ❯

to support and enhance our Professional Services operations. You'll work closely with cross-functional teams - including Product, Engineering, and Operations - to analyse business needs, refine user stories, and drive improvements across our project and implementation workflows. This is a hands-on, cross-functional role requiring a blend of strategic insight and detailed execution. You'll act … project financials, and implementation workflows. Configure Salesforce (custom objects, flows, validation rules) and collaborate on enhancements in Kantata SX, Napta. Translate business requirements into clear, actionable user stories for agile development. Drive documentation in JIRA and Confluence, including workflows, process maps, and release notes. Support data validation and integrations between Salesforce, Kantata SX, and related systems. Qualifications More ❯

processes. Experience in the recruitment, HR, or staffing industry is ideal, though similar program experience in other industries is acceptable. Exclusions This role does not include testing or User Acceptance Testing (UAT) responsibilities. A background in AI is not a critical element or a necessary factor for a stronger candidacy. Essential Skills Commercial experience as a functional Business … Analyst (5 years +) Experience of working on IT application projects Exp of writing test scripts, functional testing and UAT testing Excellent analytical skills Has documented user stories End to End project experience Transformation project experience Industry experience in the HR or recruitment sectors Ability to question processes and ways of working to understand the current state … sign off from senior stakeholders Work closely with Business Transformation Partners to understand the business and customers jobs to be done, pains and opportunities Documenting functional user stories with clear success criteria Capturing and illustrating As-Is processes Documenting the optimised To-Be Processes Work with Technical Analysts to ensure full E2E requirements are understood and appropriate More ❯

roadmap. Elicit, document, and validate business and technical requirements via workshops, interviews, observations, and analysis of current systems and processes. Translate complex business needs into clear user stories, acceptance criteria, process flows, and supporting documentation Act as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and solution intent Facilitate ongoing review … business priorities and user feedback Responsibilities will include: Capturing and revalidating business requirements, including a review of internal systems Baseline requirements Documenting and refining user stories to reflect current needs and future enhancements Documenting current ("as-is") processes and operational workflows for both current systems and scheduling systems Supporting potential simplification of crew rostering processes More ❯

Analyse business functions, gather information, benchmark practices and translate findings into clear, actionable business requirements Produce workflow charts, diagrams, ‘as-is’ and ‘to-be’ process maps, user stories, specifications and other documentation to support process redesign Identify improvements to systems and processes by studying current practices, diagnosing issues, designing modifications and recommending appropriate controls Support project delivery … processes, with the ability to translate complex information into clear requirements Strong skills in process mapping, workflow design and producing business analysis documentation (e.g., use cases, user stories, product backlogs) Understanding of IT solution design and implementation, with the ability to assess how technology can enable improved business processes Experience working within project teams, contributing to project More ❯

connected healthcare - empowering patients and clinicians through seamless, secure, and intuitive digital experiences.As the Product Owner/Business Analyst, you'll sit at the intersection of product strategy, user experience, and delivery execution.You'll take ownership of a patient portal and online doctor application, driving clarity across requirements, managing stakeholders, and ensuring every release genuinely improves the patient … and shape sprint backlogs.Key ResponsibilitiesProduct Ownership* Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.* Translate strategic objectives into actionable user stories, epics, and acceptance criteria.* Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.* Represent the user's voice throughout design and … alignment to compliance standards (e.g. GDPR, NHS Digital guidelines).* Map and optimise patient journeys and operational workflows.* Support UX/UI design by providing structured insights into user needs and constraints.* Collaborate with engineering to ensure functional and non-functional requirements are implemented effectively.Stakeholder & Delivery Engagement* Partner with clinical leads, compliance officers, and technology teams to balance More ❯

Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute … to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout … the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer More ❯

Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute … to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout … the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer More ❯

across critical citizen-facing systems. This is a strategic and delivery-focused position, requiring collaboration across multiple business, data, and technology teams to ensure that digital products meet user needs, deliver measurable value, and align with organisational objectives. Key Responsibilities Define and communicate the product vision, strategy, and roadmap for fraud and error services. Own and manage the … with multidisciplinary teams - including business analysts, delivery managers, engineers, and data specialists - to deliver secure, user-focused solutions. Translate complex requirements into clear, actionable user stories and acceptance criteria. Use data, analytics, and user feedback to measure performance and inform continuous improvement. Ensure delivery adheres to government digital service (GDS) principles and best More ❯

in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptance criteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech More ❯

Design Lead complex service design activities and implement new ways of working. Design services and components to meet business needs and user requirements. Prioritise user stories, evaluate design options, and manage risk. Apply Agile principles and tools effectively. Improvement & Monitoring Document work using standard methods and tools, including prototypes. Contribute to user experience … test multiple solutions, implement policies, and align with best practice. Communications Communicate complex and sensitive information clearly across teams and stakeholders. Facilitate collaboration, provide constructive feedback, and represent user needs internally. Digital & Information Recommend tools and methods, adapt to technological changes. Use prototyping techniques and basic HTML skills. QUALIFICATIONS Essential Educated to post-graduate level (or equivalent qualification … of continuous professional development. SKILLS AND EXPERIENCE Essential Skills Experience of working in a similar role as a confident and competent designer, developing designs based on evidence of user needs and organisational outcomes. Experience of interpreting evidence-based research and incorporating this into your work. Familiar with graphical human/computer interfaces that facilitate effective communication between human More ❯

Design Lead complex service design activities and implement new ways of working. Design services and components to meet business needs and user requirements. Prioritise user stories, evaluate design options, and manage risk. Apply Agile principles and tools effectively. Improvement & Monitoring Document work using standard methods and tools, including prototypes. Contribute to user experience … test multiple solutions, implement policies, and align with best practice. Communications Communicate complex and sensitive information clearly across teams and stakeholders. Facilitate collaboration, provide constructive feedback, and represent user needs internally. Digital & Information Recommend tools and methods, adapt to technological changes. Use prototyping techniques and basic HTML skills. QUALIFICATIONS Essential Educated to post-graduate level (or equivalent qualification … of continuous professional development. SKILLS AND EXPERIENCE Essential Skills Experience of working in a similar role as a confident and competent designer, developing designs based on evidence of user needs and organisational outcomes. Experience of interpreting evidence-based research and incorporating this into your work. Familiar with graphical human/computer interfaces that facilitate effective communication between human More ❯

Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to … refine stories, remove blockers, and deliver high-quality increments. Facilitate backlog grooming, sprint planning, reviews, and retrospectives. Monitor product performance, identify opportunities for optimisation, and drive continuous improvement. Act as the voice of the customer within the squad and champion digital best practice. Build strong relationships with stakeholders across the business to ensure alignment and transparency on progress and More ❯

Agile environment to deliver a reliable and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptance criteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability More ❯

and discovery sessions and keeping stakeholders aligned and up to date. What You'll Do: Own and manage the product backlog for your squad, writing clear user stories and prioritising features based on customer value and business impact. Lead sprint planning, stand-ups, and retrospectives, ensuring delivery is focused and efficient. Translate strategic goals into actionable product … outcomes and measurable success criteria. Track progress against OKRs and ensure delivery aligns with roadmap and customer needs. Introduce new AI techniques to the team Conduct and interpret user research Validate decisions with qualitative and quantitative data Use insights to refine features and inform the roadmap What We're Looking for: Experience in a Product role (can be More ❯

Experience managing integration of software with hardware and existing infrastructure, including interfacing with legacy systems. Agile Software Development - Experience controlling development of use case, data flows , Epics and user stories. Optional/Desired Experience & Skills Network Management Systems: Hands-on experience with NMS platforms, ideally in telecoms or satellite communications environments. Satellite Communications: Familiarity with satellite network architecture More ❯

and impact assessments on proposed solutions * Acting as a liaison between technical teams and business units to ensure clear communication and alignment * Supporting testing and validation activities, including user acceptance testing (UAT) * Challenging the status quo by suggesting data-driven improvements to support transformation initiatives What you'll … bring: * Proven experience in requirements gathering, process mapping, and gap analysis * Strong stakeholder engagement and communication skills * Ability to translate complex insights into clear documentation and user stories * Experience supporting testing and validation activities * A proactive approach to questioning existing processes and recommending improvements * Knowledge of project management delivery models and system analysis Essential Skills & Qualifications: * Experience More ❯

to ensure shared understanding and delivery readiness. Sought: Proven experience as a Product Owner or Technical Product Manager in a platform engineering or DevOps environment. Ticket Writing/User Stories. Stakeholder Management and Communication skills. Experience working in agile environments with cross-functional teams. Ability to translate technical concepts into business value and vice versa. Backlog Management Governance … Qualifications Certified Scrum Product Owner (CSPO) or equivalent. Experience in large-scale digital transformation programs. Business Analysis skills/experience. PRODUCT, PRODUCT OWNER, PRODUCT MANAGER, COMMUNICATION, USER STORIES, TICKET WRITING Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you More ❯

and communicate the platform vision and maintain a strategic roadmap. Collaborate with engineering teams, architects, and business stakeholders. Own and prioritise the product backlog; write clear user stories and acceptance criteria. Drive delivery of secure, scalable solutions with engineering teams. Champion best practices (CI/CD, DevSecOps, cloud-native principles). Monitor platform performance and developer satisfaction More ❯

to support complex digital projects. Awareness of Generative AI tools and their potential applications. Develop clear and effective data models and supporting documentation. Write and maintain user stories for large development and testing teams. Define and document data requirements and API specifications . Collaborate closely with cross-functional teams in an Agile/Scrum environment to ensure More ❯

secure communications. Key Responsibilities: Work with stakeholders to capture, analyse, and document business and technical requirements. Partner with product managers and delivery teams to define priorities, user stories, and acceptance criteria. Manage and maintain requirements using Jira and Confluence . Support Agile ceremonies and ensure alignment between business objectives and technical delivery. Translate complex requirements into clear More ❯

across major transformation initiatives. Partnering with senior stakeholders to define goals, shape strategy and agree success metrics. Translating business needs into clear documentation, including detailed requirements, user stories and process flows. Performing in-depth data analysis to uncover trends, risks and opportunities. Driving process optimisation and supporting automation improvements. Helping develop and promote best-practice business analysis More ❯

users at all levels, (ii) ability to describe technical solutions to non-technical colleagues Documentation excellence; ability to produce high quality, version controlled artefacts (e.g. BRD, user stories, TOM) Stakeholder management skills and ability navigate ambiguity and align diverse stakeholders Ability to plan and manage own work to meet challenging deadlines with minimal supervision Proficiency in standard More ❯

users at all levels, (ii) ability to describe technical solutions to non-technical colleagues Documentation excellence; ability to produce high quality, version controlled artefacts (e.g. BRD, user stories, TOM) Stakeholder management skills and ability navigate ambiguity and align diverse stakeholders Ability to plan and manage own work to meet challenging deadlines with minimal supervision Proficiency in standard More ❯