Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
RT Consulting
first-line support to a nationally distributed user base. Working on a 24/7/365 shift rota, you will: Deliver responsive IT support via telephone, email, and videoconferencing Log, prioritise, and escalate incidents, service requests, problems and changes using ITSM tools Provide a high standard of customer service, ensuring consistent communication and accurate updates Diagnose … Certificate (or working knowledge of ITIL principles) Familiarity with ITSM/call management systems Working knowledge of: Microsoft Office and Windows Operating Systems Microsoft Active Directory Cisco VoIP and VideoConferencing systems Why Join RT Consulting? Joining the RT Society means more than just project deployment. You become part of a community of experienced professionals. As a member More ❯
Back Office Systems (Active Directory/Exchange) Mobile Device Management (MobileIron/WorkSpace One) Remote Access systems Networking - DNS, DHCP, File sharing, Printing, LAN/WLAN Audio Visual/VideoConferencing Endpoint protection - anti-virus, anti-malware (McAfee) Competent in problem assessment and solving within ITIL framework Familiarity with incident/request management systems (ServiceNow) This is a More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
ARM
services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised, prioritised and escalated as appropriate. ***Please note - The selected candidate MUST HAVE ACTIVE SC Clearance for this position*** Responsibilities on the role- * Communicate … effectively with customers and third parties via telephone, email and video conference on a daily basis * Logging of all Incidents, Service Requests, Problems, Changes and Knowledge within an ITSM tool, categorising and prioritising them as appropriate * Handle enquiries, complaints and escalations from customers and other stakeholders * Able to analyse complex issues and follow established processes and procedures * Assign priorities … beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and VideoConferencing systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In this role, you'll support a range of collaboration and communication tools such as videoconferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You'll also play a key part in resolving everyday system and software issues across various SaaS More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In this role, you'll support a range of collaboration and communication tools such as videoconferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You'll also play a key part in resolving everyday system and software issues across various SaaS More ❯
in a high-energy, people-focused culture. Key Responsibilities Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms. Troubleshoot and resolve issues involving videoconferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems. Support business applications using defined SOPs and escalate when needed. Track and manage tickets More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
connected, and technical issues are resolved quickly and professionally. What You'll Do Provide hands-on and remote support for Zoom, Slack, and AV meeting room equipment (displays, microphones, videoconferencing systems, etc.). Troubleshoot connectivity, audio/video issues, and hardware setup for internal meetings and town halls. Work closely with IT teams to ensure collaboration … and track issues. What We're Looking For Experience supporting Slack, Zoom, and other collaboration tools. Strong background in AV hardware setup and support – including displays, cameras, microphones, and conferencing tools. Comfortable working with employees of all levels, including execs. Great troubleshooting, communication, and time management skills. Familiarity with ServiceNow or similar ticketing systems (a bonus, not required). More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
South West London, London, England, United Kingdom
Love Success Recruitment
and AV setups Manage onboarding equipment (laptops, desktops, mobile phones) Maintain meeting room technology and vendor support contracts Oversee the desk booking system Required Skills and Experience: Crestron MTR videoconferencing systems Dell laptops, Apple iPhones/iPads, Android (Samsung) Office 365 Suite and Admin Portal ManageEngine Service Desk & Endpoint Central Network troubleshooting and diagnostics VPN clients, AirWatch More ❯
and new support cases, driving them to resolution Act as a key liaison between internal teams and customers, ensuring smooth communication and issue management Use collaboration tools (phone, email, videoconferencing) to maintain a strong customer relationship Conduct root cause and operational analysis in collaboration with engineers and technical teams Produce reports, service-level calculations, and trend analysis More ❯
and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, videoconferencing, displays and presentations. Our contract/freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or … information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, videoconferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable More ❯
and willing to obtain DV clearance are preferred. You will manage the technical strategy and design for an enterprise-wide replacement of their legacy communication systems such as Mitel, videoconferencing, and room booking tools with a single, integrated UCC platform. In addition, you'll shape how these systems are brought together, ensuring they are secure, scalable, and More ❯