support within a prestigious corporate environment in Central London. This is a hands-on, front-line role where you'll ensure flawless delivery of live meetings, hybrid events, and video conferences for senior executives. You'll represent a leading AV systems integrator on-site, ensuring world class service, reliability, and professionalism in every interaction. If you thrive under pressure … applying strong problem-solving skills in high-stakes, fast-paced environments. Work with Crestron-controlled systems and other enterprise-grade AV technology including Q-SYS, Shure, and Dante. Support videoconferencing platforms such as Microsoft Teams, Zoom Rooms, and WebEx. Collaborate closely with facilities, IT, and event teams, ensuring technical readiness and smooth handovers before every session. Maintain … and non-technical stakeholders. About You Minimum 2 years' experience supporting corporate AV systems, events, or conference rooms. Confident with Crestron operation and troubleshooting. Strong understanding of audio and video signal flow, digital networking, and live event production workflows. A composed, professional communicator, able to engage directly with senior stakeholders. Passionate about new AV technology and delivering exceptional user More ❯
support experience and ideally have operated in a 1st and/or 2nd line support capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, videoconferencing and email to assist with 1st and 2nd line technical issues Provide IT Service Desk Analyst/1st & 2nd Line Support and triage tickets to senior support More ❯
Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests … migration support. Printer support (Toner/Drum/Wastebin replacement) & repair support (call vendor and support technician). Installing and decommissioning of hardware (laptop/servers/network/video conference equipment). Handling all IT waste disposal. Job Responsibility: Following activities are part of the job: Working on incidents and tasks in our ticketing system. Installation of new … and review of knowledge base articles for our end-users. Hardware and software support for non-standard devices i.e. digital signage systems. Hardware and installation support for audio/video equipment in meeting rooms. Installation and maintenance of devices and equipment located in the server room. Meeting room/event support. Assist VIP support with local problems/topics. More ❯
