York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1stLine IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attempting First time resolution where possible of IT issues. … What you'll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1stLine Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very More ❯
Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the … to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator Short … Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1stLineSupport professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1stline IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator – Short … Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1stLineSupport professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1stline IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯
the first month the role is 5 days on site in either their Cornwall or Exeter office. The role is PAYE, inside IR35. Skills & experience required: Min 2 years 1stline/service desk experience Ideally experience of building PCs and mobile devices More ❯