where security controls are affected. Identify risks and dependencies linked to the refresh. Documentation & Reporting: Produce business cases, option appraisals, and decision-support documentation. Create detailed process maps and acceptance criteria. Support the Programme Manager with regular updates on progress and risks. Testing & Validation: Define acceptancecriteria and assist with User Acceptance Testing (UAT). Ensure More ❯
in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptancecriteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech Lead More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptancecriteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. More ❯
Be Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptancecriteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid/Remote Options
VML Enterprise Solutions
ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptancecriteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially suitable … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
information management practices. Key Responsibilities Lead requirements gathering workshops with stakeholders. Develop high-quality documentation (process maps, business rules, technical requirements). Translate requirements into Agile deliverables (epics, stories, acceptancecriteria). Support design, testing, and implementation of SharePoint migration, labelling, and retention solutions. Assist with project governance, reporting, and enterprise training. Provide analysis using SQL, JIRA, and More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid/Remote Options
Sanderson
logs, and governance packs. Facilitate workshops, interviews, and process walkthroughs to build understanding and alignment. Map and optimise as-is/to-be workflows, ensuring transparency and traceability. Define acceptancecriteria and success measures alongside delivery and sponsor teams. Track progress, identify risks, and support resolution to keep projects on course. Be the "voice of the business" in More ❯
and communicate the platform vision and maintain a strategic roadmap. Collaborate with engineering teams, architects, and business stakeholders. Own and prioritise the product backlog; write clear user stories and acceptance criteria. Drive delivery of secure, scalable solutions with engineering teams. Champion best practices (CI/CD, DevSecOps, cloud-native principles). Monitor platform performance and developer satisfaction for continuous More ❯
and communicate the platform vision and maintain a strategic roadmap. Collaborate with engineering teams, architects, and business stakeholders. Own and prioritise the product backlog; write clear user stories and acceptance criteria. Drive delivery of secure, scalable solutions with engineering teams. Champion best practices (CI/CD, DevSecOps, cloud-native principles). Monitor platform performance and developer satisfaction for continuous More ❯
Bristol, Gloucestershire, United Kingdom Hybrid/Remote Options
Adecco
and communicate the platform vision and maintain a strategic roadmap. Collaborate with engineering teams, architects, and business stakeholders. Own and prioritise the product backlog; write clear user stories and acceptance criteria. Drive delivery of secure, scalable solutions with engineering teams. Champion best practices (CI/CD, DevSecOps, cloud-native principles). Monitor platform performance and developer satisfaction for continuous More ❯
robust automation frameworks, contributing to high-quality software delivery, and promoting best practices in test automation and agile development. Key Responsibilities Collaborate with product and development teams to define acceptancecriteria and test coverage for each story. Design, build, and maintain automated test frameworks using Java. Perform exploratory and automated testing across all phases of development. Work with … integration points. Ensure traceability and visibility of test progress and quality metrics. Contribute to Agile ceremonies, retrospectives, and planning sessions, championing test best practices. Provide test assurance against defined acceptance and non-functional requirements. Support CI/CD integration and continuous improvement of testing processes. Required Skills & Experience 5+ years' experience as an SDET or Automation Engineer. Strong knowledge More ❯
service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability & resilience Operational support and RACI alignment Service Design & Assurance Define service roles and responsibilities. Establish service acceptance criteria. Guide architects to ensure designs meet service standards. Next Generation OpNet System (SYS03) Act as Service Architect for SYS03. Define service wrap, acceptancecriteria, and through More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Robert Half
gaps or inefficiencies, and recommend ways to streamline or enhance performance through better systems and processes. Defining Requirements: Translate business objectives into clear and actionable requirements, user stories, and acceptancecriteria that guide development and delivery. Collaborating on Solutions: Work closely with developers and technical specialists to shape solutions that are fit for purpose, technically feasible, and aligned More ❯
to the design and implementation of IAM solutions that enhance security, streamline operations, and align with business goals. Technical Specification: Translating business needs into clear, actionable technical specifications and acceptancecriteria for development and testing. Stakeholder Communication: Acting as a liaison between technical teams (e.g., security, identity) and business stakeholders to ensure clear communication and consensus. Tooling Expertise More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Salt Search
actionable deliverables. Develop and maintain the benefits realisation profile, ensuring traceability of business value and ownership. Provide expertise on Mainframe LAM processes, data, and roles. Define clear and testable acceptancecriteria to validate delivery outcomes. Analyse the Target Operating Model (TOM) and migration strategy to refine scope, identify changes, and support implementation. Contribute to resource planning and demand More ❯
alignment between requirements and delivered solutions. Remain flexible and adaptable, adjusting deliverables or methodology as needed to support the team's goals. Delivery & Quality Assurance Write user stories with acceptancecriteria, modifying and splitting requirements as appropriate. Lead refinement and planning sessions. Support developers and QA teams in understanding requirements and validating implementation. Define UAT test scenarios and More ❯
activities in line with the product roadmap. Elicit, document, and validate business and technical requirements through workshops, interviews, and system analysis. Translate complex business needs into clear user stories, acceptancecriteria, and process flows. Act as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and solution intent. Facilitate ongoing review and change More ❯
Lancing Business Park, Lancing, West Sussex, England, United Kingdom
Dennis and Robinson T/A Paula Rosa Manhattan
Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptancecriteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform More ❯
Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptancecriteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform More ❯
Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptancecriteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform More ❯
Here's how you'll contribute: Lead requirements workshops with stakeholders, clarify business needs and capture acceptance criteria. Analyse requirements and propose pragmatic solutions that prioritise OOTB Salesforce capabilities and minimise custom development. Design end-to-end FSL solutions aligned to utility use-cases (work order life cycle, scheduling, asset management etc). Implement and configure Salesforce FSL (scheduling More ❯
product roadmap. Elicit, document, and validate business and technical requirements via workshops, interviews, observations, and analysis of current systems and processes. Translate complex business needs into clear user stories, acceptancecriteria, process flows, and supporting documentation Act as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and solution intent Facilitate ongoing review More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Altum Consulting
Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able to write user stories and acceptance criteria. Excellent documentation experience. Excellent stakeholder engagement and communication skills; simplifies complexity and drives results. Proactive, structured, and delivery-focused; able to produce high-quality documentation efficiently. Please note More ❯
for service catalogue; *Identify test requirements to feed into overall test plan; *Identify and develop on-going support requirements; *Development and progression of the operational support requirements and service acceptance criteria. *Responsible for the revision of the run cost elements of the cost model where required; *Identification and management of service management RAID items including exclusions, constraints and single More ❯
all incident tickets, assets, knowledge, and documentation are fully transitioned to operational teams. Work closely with Project Managers, Service Delivery, and Operational Leads to ensure nothing slips. Establish clear acceptancecriteria, service readiness plans, and operational handover packs. Drive improvements across service governance, tooling, and support models. What You Bring Strong background in Service Transition/Service Delivery More ❯