Macclesfield, Cheshire, North West, United Kingdom
Experis UK
and Apple Mac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution (desirable). Essential … and Lenovo desktop/laptop hardware. Experience supporting Microsoft Office applications, especially Outlook and Teams. Familiarity with cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
part of a team): Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. Managing incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat for any incoming incidents Management of Win-10 devices (MMD Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. AntivirusManagement (Defender/McAfee) Device movement from one desk to another as per requirement/project requirement. Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users … documentation, reporting and manuals Building & deploying workstations (Laptops/Desktops) with the standard approved image Providing Tech-Bar support for users queries/technical resolution. Hardware Asset and CDM Management IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. Managing the IT kit retirement and moving the device to disposal area. Printers providing primary More ❯
Deploy, configure, and maintain IT assets (laptops, desktops, peripherals), manage asset life cycle (setup, moves, disposal), and support conference/training room setups. Perform account administration (Active Directory, Azure), antivirusmanagement, and contribute to technical documentation, reporting, and process improvements. What You Will Ideally Bring: Strong technical expertise in Windows 10 troubleshooting, Microsoft Managed Desktop environments, device configuration More ❯
infrastructure environments Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and … manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person/remote) for employees, including VIPs. Support onboarding/offboarding (system deployment, IT inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault More ❯
Peterborough, Cambridgeshire, England, United Kingdom
TXP
our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience … knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software- SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.)- Experience with troubleshooting (Event Viewer, Log Files, Command Prompt)- Basic networking If you're proactive, detail-oriented, and More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
TXP
our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience … knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software - SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.) - Experience with troubleshooting (Event Viewer, Log Files, Command Prompt) - Basic networking If you're proactive, detail-oriented, and More ❯