1 to 2 of 2 Contract Back Office Jobs in the UK excluding London with Remote Work Options

with cross-functional teams to understand business requirements and design robust integration solutions Develop strategies for integrating voice calls from Amazon Connect with various back-office systems Configure Amazon Connect contact flows, queues, and routing profiles to optimise call handling Customise Amazon Connect using AWS Lambda functions, ensuring … and escalation mechanisms Integrate Amazon Connect with telephony services, ensuring high call quality and reliability Establish real-time data synchronisation between Amazon Connect and back-office databases. Ensure accurate and timely updates to customer records, case details, and other relevant information Implement error handling mechanisms to address call more »

employment. The post is to support 2nd/3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you … and/or project related computing experience ** Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems ** Cloud Technologies such as Office 365 and Azure ** Substantial experience in delivery of back office infrastructure support to users in a distributed environment ** Management and direction of more »