2 of 2 Contract Customer Analysis Jobs in the UK excluding London

Job Title: Connected Car Customer Experience Design Manager - (phone number removed) Department : Commercial/Vehicle Connected Services Location: Warwickshire The Opportunity This is an exciting opportunity within the Vehicle Connected Services (VCS) Strategy team. As Customer Experience Design Manager, you'll be responsible for designing, measuring and enhancing an exceptional end-to-end customer experience at every … touchpoint of the VCS programme, ensuring satisfaction and loyalty throughout the customer lifecycle. Through acting as the voice of the customer for VCS, you'll represent our client's needs, preferences and feedback in decision-making processes. As well as conducting and overseeing research to continuously validate new ideas and improvements. You'll be responsible for continually developing … and ensuring the successful implementation of the customer experience strategy, including assessing possible CX innovations and applying these where necessary to the VCS customer journey. Working with a cross-functional programme team, including Engineering and Digital teams, you'll ensure a cohesive end to end approach is defined and delivered with the overall goal to remove friction, reduce More ❯

As our Business Intelligence Data Analyst for a 12 month Fixed Term Project you will be responsible for designing and developing reports and dashboards using Power BI to support customer analysis, sales reporting, and product analysis for clients across all departments. Reporting to the Business Solutions and Support Manager, you will be part of a team championing … planning, identification, development and implementation of design and/or changes to key reports and ad hoc requests Designing and developing reports and dashboards using Power BI to support customer analysis, sales reporting, and product analysis for clients across all Foresters stakeholders Working collaboratively to drive business value out of the Data Warehouse and other data sources More ❯