20 of 20 Contract Customer Engagement Jobs in the UK excluding London

REED Technology are working with a client who are seeking an experienced MarTech Architect to play a key role in shaping the future of customer engagement, personalisation and AI-enabled marketing capabilities within a large-scale consumer-facing environment. This is an opportunity to work at the intersection … marketing, data, technology and customer experience , helping define and deliver solutions that enable smarter, more personalised customer interactions across multiple channels. Key responsibilities Defining architecture solutions across Marketing Technology ecosystems Evaluating existing customer engagement, marketing and data platforms Supporting technology assessments, vendor evaluations and RFP processes ...

REED Technology are working with a client who are seeking an experienced MarTech Architect to play a key role in shaping the future of customer engagement, personalisation and AI-enabled marketing capabilities within a large-scale consumer-facing environment. This is an opportunity to work at the intersection … marketing, data, technology and customer experience , helping define and deliver solutions that enable smarter, more personalised customer interactions across multiple channels. Key responsibilities Defining architecture solutions across Marketing Technology ecosystems Evaluating existing customer engagement, marketing and data platforms Supporting technology assessments, vendor evaluations and RFP processes ...

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

critical role in shaping and delivering their enterprise-wide ERP and CRM strategy. This is a high-impact opportunity for a strategic and customer-focused Product Owner who thrives in complex transformation environments and has strong experience delivering Microsoft Dynamics 365 solutions within Agile delivery frameworks. The Role … Product Owner for ERP & CRM, you will act as the voice of the business and customer, owning the product roadmap and backlog while ensuring development priorities align with organisational goals and customer outcomes. Working closely with business stakeholders, project teams, suppliers, and technical specialists, you will help drive ...

experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing … mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power ...

with customers, technical teams and key stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery … continuous improvement of multiple IT services, ensuring they remain reliable, secure and aligned to both customer requirements and organisational objectives.Working across a broad range of stakeholders, you will act as the central point of coordination between customers, operational teams, project delivery functions and technical specialists. You will lead service ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

confidently engage with customers, undertake technical site surveys, coordinate field engineers & ensure projects are delivered safely, efficiently & to the highest standards. Technical excellence, customer engagement & successful project delivery are fundamental to success in this role. Role: Project Engineer/Telecoms Project Engineer/Network Project Engineer Key Skills … successful planning, survey, scope of works, project briefs, installation, commissioning, documentation & handover etc. whilst ensuring compliance with contractual obligations, technical standards, health & safety legislation & customer expectations. Technology Stack: * Cisco Routing & Switching * Nokia SAR-H Platforms * Nokia NFM-P * WAN/LAN * MPLS * IP Networking * Routing & Switching * Firewalls * High Voltage ...

annuities proposition. This is a high-profile position within a major digital transformation programme, focused on creating market-leading digital experiences that improve customer outcomes, drive commercial value and support long-term business growth. Working at the intersection of customer needs, commercial objectives and technology delivery, you will … customers and the business. This is a pure Senior Digital Product Manager/Senior Digital Product Owner ideal for someone with extensive experience delivering customer-facing digital products within financial services and a strong understanding of pensions, retirement or wealth management products. Key Responsibilities Product Ownership & Vision Define ...

Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business ...

Company Our client is an ambitious and fast-growing international technology/marketing business delivering innovative digital solutions that help organisations improve operational efficiency, customer engagement and business performance. Working across a range of sectors, the organisation combines technology, data and digital innovation to build scalable platforms that … support business growth and deliver exceptional customer experiences. As part of a significant technology programme, they are seeking an experienced CRM Full-Stack Software Engineer to join the development team on an initial 3–6 month contract. This role will play a key part in enhancing and scaling ...

next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data … agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (real-time + batch) Integration with data lakes, warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating structured and unstructured banking data. Architect data-driven decisioning for voice agents (personalization ...

Analyst Location: London Duration: 12 FTC Description: We are seeking a highly analytical and technically skilled CRM Data Analyst to join our growing Global Customer team. In this role, you will leverage data to drive meaningful customer engagement, optimize CRM strategies, and support the brand's ambition ...

Spectrum IT are seeking an experienced UX/UI Designer to support the redesign and modernisation of a business-critical B2B customer portal for a well-established UK organisation undergoing a significant digital transformation programme. This will be an onsite working role in Poole, Dorset, and has been deemed … stakeholders, product and technology teams to define user journeys, facilitate workshops, and produce high-quality designs that will guide the development of a new customer-facing platform. This is an excellent opportunity to shape the user experience of a core revenue-generating product from discovery through to delivery. Project ...

join our growing team. This is a technical specialist role responsible for the configuration, administration, maintenance, optimisation, and delivery of Atlassian solutions across customer and internal environments. The successful candidate will leverage their expertise in Jira, Confluence, Jira Service Management, Bitbucket, Bamboo, and associated Atlassian Marketplace applications to design … implement, migrate, and enhance enterprise collaboration and workflow solutions. The role requires a blend of technical expertise, consultancy skills, and customer engagement capabilities to ensure solutions deliver measurable business value. As an experienced Application Engineer, you will be expected to lead technical assessments, perform platform migrations and upgrades ...

Foundation platforms, working alongside highly skilled engineers to deliver resilient, enterprise-grade infrastructure. You'll combine hands-on technical leadership with architecture, mentoring and customer engagement, helping shape solutions that operate in some of the most demanding environments. What You'll Be Doing Lead the architecture, design … deployment of VMware Cloud Foundation (VCF) platforms. Design secure software-defined datacentre solutions spanning compute, storage and networking. Translate customer requirements into robust technical designs and implementation plans. Take ownership of complex technical work packages, providing estimates, technical leadership and delivery oversight. Embed secure-by-design principles throughout ...

MarTech stack. This role bridges marketing strategy and technology execution, combining cloud infrastructure, data governance, and marketing automation expertise to power end-to-end customer engagement. Key Responsibilities: Configure and maintain MarTech platforms such as Braze, mParticle, Salesforce Marketing Cloud, Tealium, and Segment Ensure seamless integration of tools with ...

providing escorting of DEX and DEX suppliers Lead and manage request management within the environment Lead and manage change management activities within the environment Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment Ensuring service … availability levels of the environment and services within the environment are achieved meeting the customer need Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers Act as a point of contact for all service related issues to the business unit ...

passionate about cloud technologies, enterprise cyber defence, and emerging AI security challenges. Working closely with internal stakeholders, you will provide security expertise during customer engagements, support responses to technical security enquiries, and help strengthen the organisation's security messaging and positioning. Key Responsibilities Support commercial teams by providing expert … guidance on cloud security during customer and prospect engagements. Respond to customer security questionnaires and technical security enquiries. Contribute to the development and communication of the organisation's security strategy and messaging. Act as a trusted subject matter expert on cloud security and cybersecurity best practices. Collaborate with ...