1 to 25 of 94 Contract Customer Service Jobs in the UK excluding London

Customer Service Remote working |6 Months Contract £12 to £16 per hour Monday to Friday 9am to 5pm *must be able to speak Welsh* A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to backoffice tasks. … will play a key role within the organisation and solve problems following the correct protocol and guidelines Essential Skills Prior experience in a customer service role Must be able to speak to stakeholders at all levels in Welsh Back office experience Monday to Friday 9am to 5pm | remote ...

their field, and they're looking for a temp to come in and support the team with some basic administration, order processing and customer service for the coming weeks/months. We are looking for someone with previous administration experience and ideally, someone that doesn't mind working … going to be looked at and will be paying a salary of £30k minimum plus attractive benefits and bonusses. Duties: Order processing General administration Customer service support - Calls and mainly emails/tickets Candidate Requirements: SAP experience is a must have. Previous Order Processing, Administration or Customer ...

Service Desk Analyst Contract - 3 months FTC initial, start ASAP Location - Hybrid, 2 days per week Rate - day rate The IT Service Desk provides a single point of contact for internal IT customers and external third party service providers. Service Desk Analysts manage communication, initial diagnosis … prioritisation and resolution or fulfilment of incidents and requests according to agreed service levels. Analysts are responsible for managing customer expectations and are expected to always act as a positive representative of the department. IT Service Desk Analyst - Responsibilities Responding to Service Desk calls and emails ...

solutions, and we are growing rapidly! If you are an experienced EUC Technician looking for an exciting opportunity to work onsite at a global customer with massive potential for career growth, we want to hear from you. As a End User Compute Technician (EUC), you will play a critical … support our client in delivery of services and solutions, an analytical based perspective to identify improvements and provide detail information to our customer base. A tech enthusiast to foster and build strong client relationships. The EUC Technician is a key role ensuring client satisfaction and success to our valued ...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering … excellent customer experience. This role is ideal for an individual with hands-on experience supporting Active Directory, Microsoft 365, and IT service management processes, who thrives in a fast-paced support environment. Key Responsibilities Serve as the first-line point of contact for users via phone, email ...

more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction Help solve operational problems quickly and efficiently to ensure the most … efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client ...

Support Contract - 3 months FTC initial, start ASAP Location - Hybrid, 2 days per week Rate - day rate The IT Service Desk provides a single point of contact for internal IT customers and external third party service providers. Service Desk Analysts manage communication, initial diagnosis, prioritisation and resolution … fulfilment of incidents and requests according to agreed service levels. Analysts are responsible for managing customer expectations and are expected to always act as a positive representative of the department. IT Support - Responsibilities Responding to Service Desk calls and emails Diagnosing and resolving incidents, including troubleshooting Implementing ...

working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers, our aim is to provide the highest levels of service coupled with a great working environment. The role You will work across multiple business teams, keeping track of output and performance and look … reporting principles. You will ensure we continue to provide a high level of quality and client satisfaction, and strive to deliver a world class service to our clients whilst implementing improvements and ensuring profitability. You will be comfortable being customer facing, focused and being able to report ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

Lead Service Designer 6 Months Hybrid Working - multiple sites across the UK IR35 Status TBC - Likely Inside £750 - £800 per day - open to negotiation Change-IT are looking for a Lead Service Designer to join a large Central Government organisaton, who's main office is based in London … open to negotiation on the day rate - we would expect it to land around £750-£800 per day. Experience Required: End-to-end service design expertise: Proven experience leading large-scale service transformation from discovery through to live operation, delivering meaningful customer experience improvements and sustained operational ...

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Service Desk Manager for an initial 3 month contract on a rate of £350/day (Inside IR35). This role will be based in North Lanarkshire. Responsibilities: - Responsible for the resourcing … development of the team, including the preparation and co-ordination of service transition activities. Essential Skills: - You can track, log and correct information to protect assets and components - You can identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions - You can translate lessons learnt ...

further education Benefit from support and engagement through dedicated management and leadership We are seeking aTechnology Support Analystto join our IT team, providing customer-focused support across our 21 port locations. Youll be supporting both local operations and executive teams. Note: This position is offered as a 9-month … contract. Hours: Monday to Friday, 37 hours/week (typically 9:0017:00, with some flexibility) What Youll Be Doing Manage and resolve incidents, service requests, and alerts from first contact to resolution or escalation. Provide technical guidance and mentoring to Service Desk colleagues. Troubleshoot and document technical ...

within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

Entry-Level Project Coordinator (working towards becoming a Project Manager) Duration: 6 months Rate: £140.00 per day, paid via an umbrella service Location: Newcastle We are seeking an Entry-Level Coordinator to join a large and well-established telecommunications organisation. This is a developmental position designed to progress into … subject to performance and skills development. You should bring a positive work ethic and a desire to expand your knowledge and capabilities. Candidates with customer-facing experience, such as those from Customer Service or Complaints Handling roles, who are looking to move into a project support environment ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based … Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. ...

based in Edinburgh. Our client is seeking a client facing Senior Product Support Analyst working with the global client services organisation. Responsible for Service request, Incident, Problem and Change Management activities focused on the Security Finance and Collateral Management product. Responsibilities: Provide clients with great customer service … Java, .Net, Power Builder Prefer a working knowledge of Security Lending and Collateral Management, ideally with front and back office experience Enthusiastic commitment to customer service Proven ability to meet deadlines while working in a dynamic, fast-paced environment Must be able to work outside daytime shifts ...

Engineers to support a userbase in Sussex following a large IT project.Aside from possessing a good technical grasp of the desktop support environment, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity, so empathy, patience and a friendly … knowledge of operating systems and the user environment Ability to work efficiently under pressure Patient & understanding when providing support Good problem solving skills Excellent customer service This role will involve visiting multiple sites in and around Sussex, so a valid licence and access to a vehicle is essential ...

desktop and laptop deployments for a client based near Widnes, Cheshire.Aside from having a good technical grasp of desktop and deployment activities, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity providing a white-glove service … setups Ability to follow instructions and work efficiently in new environments Familiarity with asset management systems and tools Reliable, punctual, and professional approach Excellent customer service ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will … first point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents and requests ...

Service Desk Technician Initial 2-month contract (likely to extend) £25–£28 per hour (Umbrella) On-site – Leicester REED Technology are working with a client who require an experienced Service Desk/First-Line Support professional is to support a large public-sector organisation’s ICT Operations team. … Responsibilities: Logging and managing incidents and requests via the Service Desk Providing first-line technical support (hardware, software, Microsoft environments) Installing and configuring PCs, laptops, printers and peripherals Resolving issues in line with ITSM processes and SLAs Escalating complex incidents and working with wider ICT teams Supporting basic reporting ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure … Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone ...

role , focused on solution design, roadmap ownership, and delivery leadership across core Dynamics 365 modules, with particular emphasis on D365 Finance and D365 Field Service . Contract Details Rate: Up to £650 per day IR35: Outside IR35 Length: Initial 6 months (extensions likely) Start: ASAP Role Responsibilities … technical Solution Architect for Dynamics 365 Own solution design, roadmap definition, and end-to-end delivery Lead architecture across D365 Finance and D365 Field Service Translate business and technical requirements into scalable D365 solutions Drive design decisions through build, test, and deployment phases Work closely with internal teams ...

ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking ...

Networking and Microsoft Solutions. Analytical mindset with strong problem-solving skills. An outstanding working relationship with end users in exceeding their expectations with excellent customer service, communication and presentation skills. Whats essential. Communicate complex IT designs in business terms to internal and external decision makers, engaging with them … technology and identify appropriate patterns Ensure all key processes for the team are documented and owned and establish and embed a culture of continuous service improvement. Location. The location for this role is 16 Summer Lane, Birmingham, B16 3SD with at least 2 days a week spent ...