to Friday) Duration: 6 months (immediate start) IR35: Small Company Exemption Key Responsibilities: Provide BAU IT support for multiple end clients Triage, diagnosis, & support service desk support calls though a ticketing system Provide end user 1st/2nd line support across multiple devices, including, but not limited to Windows … routing, VPN etc. Office 365 or azure administration is desirable but not essential. Software and hardware knowledge Essential Skills & Experience: Proven experience in a service desk BAU environment Strong troubleshooting and technical problem-solving skills. Ability to work both independently and as part of a team. Excellent communication, customerservice and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy. more »
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
digitize our patient record and provide Clinical staff with fast, simple and controlled access to patient data for clinical use in patient care and service optimization. We are now looking for a Data Correction/Quality Officer to join the team to help us deliver on our ambitions as … enthusiastic and motivated person who is willing to play an integral role in the implementation of data quality and provide a comprehensive Clinical Support Service for the Trust. Above all, you will also need to be extremely well organised, energetic and enthusiastic. If this is you, and you like … excellent interpersonal skills, self-motivated with a genuine passion for improving data. Excellent communication skills and close attention to detail are required for this customer facing role, you will need to be able to adapt to a very challenging workload and the need to prioritise and "think outside the more »
troubleshooting services to end users for hardware, software, and network-related issues. This role requires excellent problem-solving skills, strong communication abilities, and a customer-focused attitude. Key Responsibilities : Technical Support : Provide timely and effective technical support to end users via phone, email, or in-person for desktops, laptops … analytical and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Communication : Excellent verbal and written communication skills, with a customer-service-oriented approach. Organisation: Ability to manage multiple tasks and priorities effectively in a fast-paced environment. Teamwork : Collaborative attitude with the ability more »
be 5 days per week onsite. Main Responsibilities Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly Validated systematic and analytical approach … problem solving with the ability to implement effective business solutions. Previous experience of working with colleagues and users on the resolution of sophisticated IT customer problems, queries and requests would be helpful. Good written, verbal skills and ability to communicate technical information in simple terms to Directors, Board members more »
understanding of business analysis, process improvement, and the application lifecycle Well-developed interpersonal and communication skills are required to interpret supplier/partner and customer requirements Planning and organisational skills to ensure that services are deployed and monitored effectively A flexible approach and the ability to work well under … pressure is required to manage unpredictable workloads Be results and customer-focused Self-motivation and effective time management skills including a willingness to learn new skills and methods for delivering services Ability to think creatively and to problem solve Excellent customerservice skills Happy to travel between … sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting as an Employment Business in relation to this vacancy. more »
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … skills Essential Negotiation, motivational and influencing skills to gain agreement and/or cooperation to overcome barriers to understanding. Excellent oral and written communication. Customerservice approach. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Address BNSSG ICB 100 Temple more »
Job summary As a SPOC Administrator youll join a team who are focused on delivering impeccable customerservice to ourservice users to really make our service users and staff feel the difference.Providingadministrative support to the healthy family team within The Essex Child and Family Wellbeing Service … Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Colchester Essex CO7 7FD Employer's website https://www.hcrgcaregroup.com/ more »
Hatfield, Hertfordshire, South East, United Kingdom
Experis UK
Requirements: Experience of relevant business systems e.g. SAP Good working Knowledge of Microsoft Applications Plans & organises own workload Proven experience of high standards of customerservice Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information Excellent Interpersonal, literacy and … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate … on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with the client' Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. If more »
Barrow-In-Furness, Cumbria, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
the Stores & Logistics Manager, to safely and accurately receipt, store, pick and pack, dispatch items. Using appropriate IT systems, equipment and processes to meet customer requirements. Skills: Experience of working in a warehouse & logistics environment Working knowledge of SAP (warehouse management) and other ERP systems, MS Excel and Outlook … Fork Lift Truck Licence Holder Excellent communication skills. Ability to use own initiative Knowledge of and practical experience in stores procedures. Customer Focus, experience in delivering customerservice with a positive and can do attitude. Methodical and thorough approach to work, and the ability to multi-task more »
and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customerservice and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent CustomerService Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Fusion People Ltd
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £135.00 per day in scope of IR35 (payment via umbrella company, PAYE option also available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you … related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical … support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Responsible for providing a high-level customer focused service. Responsible for call ownership throughout the call's lifecycle. Main duties of the job Essential Criteria Includes: Educated to Diploma/HNC level more »
We are recruiting for an Office Administrator on contract to be based in Hatfield working for a leading IT Service Provider. The candidates also have to be SC clearable as well, so they don't need to hold SC clearance, but need to be able to pass it Complies … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing … of information Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with Computacenter Information Security more »
learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customerservice focused Excellent analytical skills Attention to detail, deadlines, and reporting more »
developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customerservice background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
UK Atomic Energy Authority
working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customerservice skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Contract, Part Time, Work From Home
requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customerservice orientation more »
Gloucester, Gloucestershire, South West, United Kingdom
IO Associates
SC Cleared/Lapsed IT Service Desk Support Up to £140 Inside IR35 3 Months (Extendable) Gloucester IO Associates have an IT Service Desk Support contract opportunity with one of our government and defence clients. The role will be 3 months, which is highly likely to extend! You … and incidents, as well as looking after systems and equipment. Software/Hardware experience Configuring Wi-Fi Conference equipment Solving issues with IT Great customerservice and focus experience Mobile phones ITIL experience Windows Linux This is an urgent requirement. To apply, please send me your updated CV more »
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Travail Employment Group
administration , diary management, travel booking and general coordination of Field based Engineers travelling UK and worldwide. There will also be a large focus on Customerservice as the role will also involve liaising with customers on a daily basis. We are seeking an organised, methodical, multi-tasker, that more »
Logical and lateral thinking. Advanced IT skills and adaptability to new technology. Problem-solving and analytical abilities. Attention to detail. Excellent client management and customer service. Strong verbal and written communication. Organizational and time management skills. Ability to work independently and collaboratively. Education & Qualifications: Degree in Geomatics/Engineering more »
team, a leading player in the FMCG industry. They are committed to excellence, driven by their passion for delivering high-quality products and exceptional service to their customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Training obligations for Acute Trusts. 15Hrs per week, Monday to Friday - Flexibility and hybrid available Main duties of the job You will have strong customerservice skills, be able to manage a range of tasks with limited supervision, have sound organisational skills and be confident with the use … grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from … manage effective working relationships with staff at all levels plus external organisations Desirable Ability to facilitate change influencing managers and staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Weston-Super-Mare, Somerset, South West, United Kingdom
Renzo Automotive Limited
orIndependent Garage experience Ability to work as part of a team Positive attitude and flexible with workloads A genuine commitment to delivering first-class customerservice Experience in carrying out diagnostic and service repairs A systematic and organised individual who pays attention to the smaller details. Demonstrates … performed accurately & efficiently Prepare cars for MOT's Use the latest diagnostic equipment Complete New and Used vehicle preparation work Maintaining communication with the service dept regarding progress. Working within the company health & safety guidelines. If this role is something that you are well suited to or you are more »