15 of 15 Contract Customer-Centricity Jobs in the UK excluding London

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

problem-solving mindset with a focus on continuous learning and improvement. Excellent communication and collaboration skills, with the ability to mentor and guide junior team members. A customer-centric approach with the ability to take constructive feedback and translate it into actionable improvements. Must-Have Technical Skills: CI/CD Tools: GitLab CI, Terraform, Ansible, Helm More ❯

skills. Proven experience in engaging stakeholders and customers at all levels. A knack for building effective working relationships across the organization. Commercial awareness with a focus on customer-centric decision-making. The ability to inspire and motivate team members while driving performance. Education and Certifications: Project Management qualifications such as PRINCE2, APM, or Agile. A degree More ❯

every shift We have significant pull from customers and have signed multi-year deals with enterprise customers already High calibre team and a culture of continuous innovation, customer centricity and fast-paced execution Joining us at this stage means you get to shape the product. So, if you are someone who enjoys solving big problems, thrives More ❯

days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design. Who we're looking More ❯

days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design. Who we're looking More ❯

experience. You'll need strong communication skills, with the ability to translate technical concepts for both technical and non-technical stakeholders. Experience working at enterprise level in customer-centric architectural design is essential, and previous experience in hospitality or membership-based environments will be highly beneficial. Key Requirements: Proven experience as a Enterprise Solution Architect Excellent More ❯

eliciting requirements from system or business users. Working knowledge of public sector digital assurance regimes (e.g., SG Technology Assurance Framework, Gateway Reviews). Understanding of service design, customer-centric design and value stream modelling concepts. Experience of contributing to, refining and maintaining the different perspectives of a Blueprint or Target Operating Model (TOM). Understanding of More ❯

of any issues to management. Your proactive approach will include maintaining project lists, status updates, and suggesting improvements to enhance operational frameworks. You will also promote a customer-centric culture by fostering internal and external relationships, providing value-added services, and making evidence-based suggestions for increased efficiency. Key Responsibilities: Oversee and administer EMIR, MIFID II More ❯

and ethnographic research, to uncover user needs and pain points, build a holistic understanding of the internal tool ecosystem. You'll be influential in your team, increasing customer centricity and building foundational knowledge of users for teams with previously limited exposure to user research. Analyse qualitative and quantitative research data to identify trends, patterns, and actionable More ❯

partnering with a client undergoing a major transformation portfolio and seeking a high-calibre Test Manager to drive robust testing strategy and governance across a range of customer-centric initiatives. Key Responsibilities: Lead test delivery across complex, multi-vendor environments Define and embed test strategy across Agile, Waterfall, and hybrid delivery frameworks Implement best practices across More ❯

days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design. About the Role Within More ❯

the future technology, processes, and systems. We are looking for: Proven experience as Solutions Architect, with a background in Development/Engineering Strong experience working in a customer-centric environment Expertise with Sitecore (2-3+ years), as well as XM Cloud If this sounds of interest, please apply today More ❯

the future technology, processes, and systems. We are looking for: Proven experience as Solutions Architect, with a background in Development/Engineering Strong experience working in a customer-centric environment Expertise with Sitecore (2-3+ years), as well as XM Cloud If this sounds of interest, please apply today More ❯

reporting dashboards to support compliance officers and analysts Work with cross-functional teams to understand requirements and implement automated solutions Solve complex technical problems with a strong customer-centric focus Help automate and modernise legacy systems to reduce manual intervention and increase resilience What You'll Bring: Experience in backend software development Proficiency in Java and More ❯