DesktopSupport Engineer 6 months Contract London £200 to £250 a day A well established firm is looking for an experienced desktopsupport engineer to join their IT team on a temporary contract. You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your … day to day tasks will include Troubleshooting hardware and software issues 1st/2nd line supportSupport all VIP, Senior leaders and executives Networking issues The successful candidate should have the following skills Window server End user Support Azure Vritual Desktop VIP support (white glove) Financial experience 6 months Contract | London Based 5 days a More ❯
Job Title: DesktopSupport Engineer (SC Cleared) 100% Onsite Location: Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be … AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: DesktopSupport IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective … part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement More ❯
South West London, London, England, United Kingdom
Addition
DesktopSupport Engineer (Contract) Technology keeps this business moving, and that’s where you come in. Supporting a wide range of systems and users, this role is all about keeping things running smoothly behind the scenes. Role Overview: Location: South West London/Site Based Contract Length: 12 Months with potential for extension Shifts: This role will operate … on a rotation of morning and day shifts Package: £150-£200 per day Outside IR35 Industry: Luxury E-commerce/Tech support What You’ll Be Doing: Deliver hands-on support for desktop, laptop, mobile, and peripheral devices (Windows and Mac). Troubleshoot software, hardware, and network issues across warehouse and office environments. Set up and maintain … incidents in line with internal SLAs and processes. Liaise with infrastructure, network, and software teams to resolve technical issues. Maintain up-to-date asset and change management records. Ensure desktop system uptime and device security compliance. Main Skills Needed: Proven desktopsupport experience across Windows and Mac systems. Experience troubleshooting printers and scanners. Confident with AV setup More ❯
Job Title: IT DesktopSupport Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT DesktopSupport Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to … maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup … collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on supportMore ❯
1st Line SupportDesktop Engineer - 5 days onsite We are looking for an experienced 1st Line SupportDesktop Engineer - 5 days onsite to join our client on a 2 month contract. The role is to apply a pre-provided image onto circa 200 Laptops, helping with user roll-out and troubleshooting any user level config requirements. More ❯
Desktop & MS 365 Teams Support Engineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our … colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and … MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on More ❯
and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and … and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and … and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management More ❯
Deskside Support Analyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new Deskside Support Analyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a premier firm … among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this Deskside Support Analyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach to customer service … Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and setup of new More ❯