1 of 1 Contract Help Desk Team Lead Jobs in the UK excluding London

Job Title: Helpdesk Team Leader Salary: 18.38 per hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request … external customers. Liaise with multi-trade technicians, regional managers, and contractors to coordinate service delivery and maintenance tasks. Experience/Skills: Experience and Role: Proven experience in a helpdesk, service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for More ❯