1 to 25 of 88 Contract ITSM Jobs in the UK excluding London

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support … development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working ...

support (L1–L2 + complex issue handling) Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardware Experience with ITSM tools (e.g. ServiceNow) and SLA-driven environments Knowledge of Teams Rooms, AV, video conferencing, and telephony systems Experience with SharePoint and automation tools (Power Automate ...

Experience working within Agile and/or traditional project delivery frameworks Excellent stakeholder engagement, communication and facilitation skills Experience working within ITIL or IT Service Management environments Strong analytical, problem-solving and process improvement capabilities Degree or equivalent experience in a relevant field BCS Business Analysis, Agile BA or similar ...

Strong background in IT service delivery, operations, or client-facing roles. Deep knowledge of ITIL v3 or v4 frameworks (certification preferred). Experience with ITSM tools such as ServiceNow, Jira Service Management, or CASD. Excellent stakeholder management, communication, and conflict resolution skills. Proven ability to manage multiple projects and priorities ...

call rota for up to seven days per calendar month when required. Essential Skills & Experience ITIL Foundation certification. Strong understanding of IT Service Management and Change & Release Management processes. Experience managing releases, risks, dependencies, and stakeholder expectations in complex IT environments. Demonstrable leadership experience managing teams and driving performance. Strong ...

under pressure Highly organised with excellent prioritisation and coordination skills Strong analytical and problem-solving mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including ...

awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such ...

Desirable: * Experience working in an IT service desk or support environment * Knowledge of service management tools (e.g. ServiceNow, Remedy or similar) * Awareness of IT service management frameworks (e.g. ITIL) * Experience Supporting business systems or applications (e.g. HR, Finance, ERP systems) About UKSBS & Your Opportunity UKSBS is a public sector shared ...

awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such ...

awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such ...

work independently and manage competing priorities. Outstanding communication and customer service skills. Desirable Experience with JAMF device management. Knowledge of ITIL or other IT Service Management frameworks. Financial Services sector experience. Experience supporting large user populations in complex environments. What We're Looking For The successful candidate will combine strong ...

IT service desk, desktop support, or technical support role Strong customer service focus with the ability to communicate clearly and professionally Experience using IT service management/ticketing systems Knowledge of Microsoft 365 applications and end-user support Basic to intermediate experience with Microsoft Active Directory Ability to triage, troubleshoot ...

Windows 10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position ...

Strong knowledge of computer hardware, operating systems, software applications, and networking concepts. Proficiency in troubleshooting technical issues and providing remote support. Familiarity with IT service management and ticketing systems. Excellent customer service skills with a patient and professional demeanor. Strong problem-solving and analytical abilities. Effective communication skills, both written ...

related field (recent graduates or those completing their degree are encouraged to apply). Demonstrable experience of agile product development, using IT service management principles. Strong analytical and problem-solving skills, and the ability to communicate clearly to both technical and non-technical audiences. Familiarity with agile frameworks and tools ...

making abilities. Ability to motivate teams and drive a positive working culture. Experience handling escalations and resolving operational challenges. Understanding of ITIL or IT service management principles is desirable. About the Team Leader Role This role is ideally suited to an experienced IT leader who enjoys balancing people leadership with ...

Delivery Skills Experience with data platform upgrades, migrations, or remediation programmes Exposure to data centre/infrastructure/cloud environments Strong knowledge of IT service management and ITIL principles Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able to translate technical detail ...

management Managing escalations to a satisfactory outcome Experience delivering BAU initiatives and small internal projects using agile methodologies Experience working with Jira, Azure DevOps, ITSM tools such as Cherwell and ServiceNow and the MS Office suite. What makes Ashurst a great place to work? We offer you all the things ...

environment. Key Responsibilities Provide 2nd/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls ...

wider Microsoft 365 integrations. Ability to engage with stakeholders, understand requirements, and translate them into effective technical solutions. Experience supporting or administering IT service management platforms such as ServiceNow, including reporting and dashboard creation. What you'll be doing Developing and maintaining Power Apps, automated workflows, and business solutions that ...

produce high-quality designs and foster a culture focused on technical excellence and creative problem solving. Reviewing, challenging and approving supplier process documentation for ITSM, Transition, Planning and Supplier Exit processes Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well ...

/certificates). Implementing and evidencing IT controls (access, change, logging/monitoring, backup/restore testing) with audit-ready documentation. Operating within formal ITSM and change control (incident/problem/change) with risk-based change assessment. Strong documentation, evidence discipline and stakeholder communication. Desirable Engineering controls mapped ...

Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. ...

Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. If you'd like to discuss this Senior SOC Analyst in more detail, please send your updated CV to (url removed ...

tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team ...