14 of 14 Contract Knowledge Management Jobs in the UK excluding London

circa £550 per day Security Clearance: Government SC clearance required, active preferred Role Description We are seeking an experienced Software Platform Engineer – IDAM to manage our Identity and Access Management solutions across Cloud, On-Premises networks, and mobile endpoints , ensuring devices and applications are secure, compliant, and optimized for end-users. You will design, implement, and maintain Microsoft identity … identify risks, and manage dependencies across the product line Monitor, troubleshoot, and optimize identity services for availability, performance, and scalability Maintain compliance with organizational and industry standards Product Delivery, Management & Ongoing Development Provide ongoing operational support for IDAM solutions, including cloud, on-premises, and mobile endpoints Analyze performance data and user feedback to identify areas for improvement and iterate … product offerings Manage mobile device enrollment, MDM policies, and application management to ensure secure access Core Duties Implement, maintain, and enhance identity and access management solutions across cloud, on-premises, and mobile platforms Build, deploy, administer, and maintain secure solutions for applications and services Maintain detailed documentation and knowledge management for operational transparency Contribute to the More ❯

be accountable to the Programme Director for defining and implementing the processes by which programme delivery documentation is managed. You will also be responsible for establishing the framework of management systems platforms on which programme delivery information records will reside. This role requires a confident and organised professional who can work across multiple functions and systems to ensure information … integrity, compliance, and accessibility throughout the programme lifecycle. Key Responsibilities: Define and implement documentation management processes in alignment with programme delivery requirements. Establish task management priorities in collaboration with Programme Functional Leads. Integrate information management artefacts into the programme's IT systems, including Meridian, TSN, SharePoint, MS Teams, and other programme-specific applications. Ensure compliance with record … management standards and Competence Management System requirements. Act as the point of contact for Information Management issues related to UK/France regulatory requirements. Coordinate closely with the Handover Management Function to ensure seamless transition and documentation handover. Manage programme-specific Document Control Centre (DCC) activities in association with Information and Knowledge Management (IKM More ❯

be accountable to the Programme Director for defining and implementing the processes by which programme delivery documentation is managed. You will also be responsible for establishing the framework of management systems platforms on which programme delivery information records will reside. This role requires a confident and organised professional who can work across multiple functions and systems to ensure information … integrity, compliance, and accessibility throughout the programme lifecycle. Key Responsibilities: Define and implement documentation management processes in alignment with programme delivery requirements. Establish task management priorities in collaboration with Programme Functional Leads. Integrate information management artefacts into the programme's IT systems, including Meridian, TSN, SharePoint, MS Teams, and other programme-specific applications. Ensure compliance with record … management standards and Competence Management System requirements. Act as the point of contact for Information Management issues related to UK/France regulatory requirements. Coordinate closely with the Handover Management Function to ensure seamless transition and documentation handover. Manage programme-specific Document Control Centre (DCC) activities in association with Information and Knowledge Management (IKM More ❯

feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. organise … and independently run meetings for effective issue resolution. Identify opportunities for automation to minimise repetitive tasks. Required Skills: Proven experience in Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional … team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial industry, particularly in Market Risk. Understanding of Agile methodology and operations exposure with Windows OS. Familiarity with Tableau is a plus! Why Join Us? Enjoy a highly competitive rate tailored for suitable candidates. Work in a collaborative More ❯

complex environment. Key Responsibilities: As the Information Manager, you will be the custodian of project data and compliance, reporting directly to Programme Leads: Strategic Prioritization: Define and govern Information Management (IM) task priorities , ensuring all data activities directly support and align with Programme Functional Leads. System Integration & Management: Champion the effective use and integration of specialized IM tools … including Meridian , TSN , SharePoint , and MS Teams ) within the Programme's digital architecture. Regulatory Assurance: Conduct rigorous checks and provide assurance of all records management integrity , guaranteeing full compliance with Client Management System (CMS) and associated requirements. Compliance Liaison (UK/Fr): Act as the primary technical point of contact (POC) for all IM issues concerning critical UK … and French regulatory standards. Handover Coordination: Lead the coordination of all IM activities with the Handover Management Function , ensuring definitive information packages are prepared for final client acceptance. Digital Collaboration Oversight: Manage and resolve Programme-specific Data & Correspondence Control (DCC) issues , coordinating closely with the Integration and Knowledge Management (IKM) team. Innovation & Upskilling: Actively seek continuous improvement More ❯

responsibilities as the IT Service Quality Lead: Define and implement IT service quality frameworks and standards. Identify gaps in service delivery and drive improvements across incident, problem, and change management processes. Collaborate with teams and vendors to resolve quality issues. Mentor service desk and support teams on quality best practices. Use ITSM and analytics tools to track trends and … recommend automation for efficiency. Skills and experience required as the IT Service Quality Lead: Proficiency with IT ticketing systems (ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in More ❯

prod database environments ?Ensure the reduction of repeated errors through implementation of necessary checkpoints ?Contribute towards evaluation of tools, products and software selection ?SLA tracking and reporting to Higher management ?Prepare and Maintain Standard Operating Procedure for all activities ?Proactive identification of risks and mitigation of the same ?Technical presentation on emerging technologies. ?Foresee the need for newer technology … on multiple versions and releases ?High availability (RAC) setup and administration ?Disaster recovery design, planning, setup and administer the Dataguard (standby) ?Install, configure, maintain and troubleshooting on Golden Gate ?Knowledge on ExaData ?OEM Configuration and management ?Automation through scripting Strong performance analysis on AWR, ADDM, SQL Profile, ASH and advisory views Experience on OS, Storage, Network and Virtualization … activities Certification on Primary Technology Handled database estate of various technologies Process & Tools ?Service Request and Incident, Problem, Change managements ?Configuration, Capacity planning and Knowledge management ?Experience on ITIL Tools like Remedy, Service Now or any other ticketing tool ?Identify the service improvement plan ?ITIL Foundation certified Behavioral Skill ?Strong verbal and written communication skills ?Team management More ❯

Service Management Specialist - JSM Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change … management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation More ❯

Service Management Specialist - JSM Rate: £580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change … management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation More ❯

JIRA Workflow SME - Service Management Rate: £650 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service … Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and … change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based More ❯

JIRA Workflow SME - Service Management Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service … Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and … change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based More ❯

Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing The Knowledge Base, Providing Training To New Team Members, And Coaching Analysts To Improve Team Performance. 4. Monitor And Improve Customer Satisfaction … While Addressing Potential Security Threats. 5. Adhere To Quality Standards And Regulatory Requirements, Ensuring Compliance With Company Policies And Contributing To Continuous Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting Root Cause Analysis And Implementing Effective Solutions. 4. More ❯

Engineer (Technical Business Analyst - Wealth Life & Pensions), a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a … of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical … and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation/technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having More ❯

services Carries out virtual and physical infrastructure/network/storage builds and rebuilds Assists in the preparation of detailed technical delivery plans Maintain detailed network design documentation and knowledge management for operational transparency Contribute to the design and integration of new network solutions to meet evolving business needs Collaborate with cross-functional teams to implement network improvements …/proven experience on this level Microsoft PowerShell, Bash, Windows Server/Desktop and/or Redhat Linux (RHEL) Server/Desktop Administration, Hypervisor (vmware), Citrix VDI, Active Directory Knowledge of coding languages for scripting (e.g. Bash, PoweShell, Python, Perl, BAT) If this role is of interest, please send a copy of your CV to Tom McGuire by clicking More ❯