2 of 2 Contract Major Incident Management Jobs in the UK excluding London

Systems and Theory of Constraints Experience leading and caching teams with varying levels of experience In depth experience in Release Planning and Support, In depth experience in Complex Change Management Processes Complex Financial Services experience Release Responsibilities: Release planning- on a minimum of a weekly basis Supporting to remove impediments and blockers that arise with work/progress towards … a release, keeping deliverables on track Setting up of appropriate change requests Ensuring we meet our release audit/management responsibilities, following the correct release steps and document trails such as TSR's etc. Liaising with change management and ensuring appropriate approvals in place for releases, including attending CAB if needed. Resourcing both release support and warranty support … platform and MR when defects or environment challenges arise Increasing release fluidity in the squad, driving forward value add activity and progressive release processes/speed/frequency improvements Incident Responsibilities: Liaising and engaging major incident management when incidents occur Supporting bridge calls during incidents and engaging the right support Helping trace back incident root More ❯

per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Change and Configuration or Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in Managing Service Management Resources. Reasonable Adjustments More ❯