Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service More ❯
Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. · Monitor service performance, identifying risks, issues, and opportunities for improvement. · Act as a point of contact for service More ❯
external vendors for solution design, configuration, testing, and deployment. Define Interfaces: Manage system interfaces between ProcessUnity and other enterprise platforms, ensuring smooth data flow. Vendor Support: Assist in vendor onboarding and risk assessment processes to enhance procurement operations. Engage Stakeholders: Drive consensus across Procurement, Risk, Compliance, and IT, ensuring project alignment. Communicate Effectively: Provide updates to senior stakeholders and maintain More ❯
maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support More ❯
maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support More ❯
107ph, UMB, inside IR35 What you will do as a Service Delivery Manager: Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service More ❯
systems landscape, dealing with significant risks across systems integration, data migration to SaaS services; An understanding of the importance of Business continuity planning and disaster recovery principles in service onboarding and transition. Significant experience of working across a complex IT organisation, leading, coaching and developing IT programme and project managers and other technical teams in effective delivery; Experience of leading More ❯
for Office 365. Enforce Zero Trust principles and privileged access management. 4. Administer email protection systems (e.g., Proofpoint) and ensure compliance with DKIM, SPF, DMARC. 5. Automation & Optimization Automate onboarding/offboarding workflows using PowerShell and Azure Automation. 6. Optimize identity and access management via Entra ID (Azure AD), Conditional Access, and SSO. 7. Support & Troubleshooting Provide Tier III support More ❯
compliance, and customer expectations. What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service More ❯
compliance, and customer expectations. What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Salt Search
environment. Strong understanding of Identity and Access Management concepts, including access provisioning/deprovisioning, RBAC, JML processes, ServiceNow integration, and security standards (e.g. SAML, OAuth). Hands-on experience onboarding applications into IAM platforms and implementing process improvements. Strong analytical and problem-solving skills with the ability to interpret data and drive informed decisions. Excellent communication and stakeholder management skills More ❯
Warwick, Warwickshire, United Kingdom Hybrid/Remote Options
Pontoon
pace. Degree in a quantitative field or equivalent experience. Desirable: Knowledge of GB regulatory frameworks (e.g., codes, charging, queue management). Experience as a contractor/consultant with rapid onboarding and strong documentation. Interfaces Internal: Connections Strategy, Reform PMO, Operations, Digital & Data, Product Management External: Ofgem, DESNZ, Transmission Owners, DNOs, Connections Customers Business Capabilities Whole Energy System Awareness Effective Engagement More ❯
line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows 10/11, M365/O365, Teams, printers/AV, laptops/desktops, mobile devices User onboarding/offboarding, imaging/builds, hardware swaps, peripheral setup New office setup: networks/patching, end-user kit, meeting rooms/AV, Wi-Fi/printing Contribute to projects: Cyber More ❯
results. Integrate AI-driven insights and data analytics to personalise learning and enhance performance outcomes. Content Development and Innovation Create engaging, high-impact content - including eLearning modules, videos, playbooks, onboarding guides, and job aids. Demonstrate expert-level proficiency in Notebook LM, Gemini, ChatGPT, GenAI, Articulate 360 (Storyline + Rise), Adobe Creative Suite, Camtasia, Docebo, Canva, and G Suite. Use AI More ❯
Duties The Sales Enablement Specialist will play a key role in ensuring their sales teams are equipped with the training, skills, and tools they need to be successful — from onboarding new hires to delivering ongoing learning that drives performance improvement. Skills : 5+ years experience in Sales Enablement Strong communication skills both when training sellers or working with stakeholders. Ability to More ❯
applications, printing and network services • Managing network storage, LAN/WAN-related tasks and escalating where needed • Deploying software, applying patches, and maintaining system security • Supporting starters/leavers onboarding/offboarding • Providing user guidance and training • Visiting local offices to deliver hands-on support Skills: • Strong communication skills (phone and written) • Experience in a professional environment • Confident supporting users More ❯
/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication to users at all levels. Handling License and Asset management. More ❯
Caldicot, Monmouthshire, Wales, United Kingdom Hybrid/Remote Options
Rise Technical Recruitment Limited
emails, providing professional customer support Coordinate with internal teams across sales, service, and operations Maintain accurate documentation and contribute to achieving aftermarket revenue targets Office-based in Caldicot during onboarding; hybrid working available once trained The Person: Experienced Sales Administrator with strong administrative accuracy and communication skills SAP experience is essential (quotation, order processing, pricing, or similar) Proficient with Microsoft More ❯
cybersecurity teams and local stakeholders to implement, monitor, and improve cybersecurity measures. Collaborate with engineering, operations, and maintenance teams to ensure secure system configurations and patch management. Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one Skills & Qualifications Required: Degree in Information Technology, Engineering, or a related field. Some experience in a technology support More ❯
Worcester, Worcestershire, Warndon, United Kingdom
Rullion Managed Services
cybersecurity teams and local stakeholders to implement, monitor, and improve cybersecurity measures. Collaborate with engineering, operations, and maintenance teams to ensure secure system configurations and patch management. Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one Skills & Qualifications Required: Degree in Information Technology, Engineering, or a related field. Some experience in a technology support More ❯
coach others. Resilience and adaptability in a fast-paced agile environment. A commitment to inclusivity, accessibility, and continuous learning Experience in agile product development would be an advantage, but onboarding and training will be provided. Why Join Us? Be part of a transformative programme shaping the future of UK health and social care research * Work in a supportive, collaborative environment More ❯
coach others. Resilience and adaptability in a fast-paced agile environment. A commitment to inclusivity, accessibility, and continuous learning Experience in agile product development would be an advantage, but onboarding and training will be provided. Why Join Us? Be part of a transformative programme shaping the future of UK health and social care research * Work in a supportive, collaborative environment More ❯
coach others. Resilience and adaptability in a fast-paced agile environment. A commitment to inclusivity, accessibility, and continuous learning Experience in agile product development would be an advantage, but onboarding and training will be provided. Why Join Us? Be part of a transformative programme shaping the future of UK health and social care research * Work in a supportive, collaborative environment More ❯
Language: English Mandatory - **Clearance: Must be Security Cleared (Active SC)** Job Summary: Looking for an experienced SIEM Engineer to maintain and enhance the Security Monitoring platform. Responsible for log onboarding, custom parsers, rule creation, automation for triage and remediation, and integration with other security tools. Key Responsibilities: Develop and manage the SIEM platform ensuring scalability and performance. Plan and implement More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Essential Skills Hands on experience working in a busy environment moving equipment Cable management - moving physicaly equipment/hiding cables and wires PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week More ❯