22 of 22 Contract Performance Metrics Jobs in the UK excluding London

Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset … Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset ...

Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset … Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset ...

preparation and monitor adherence to budgetary constraints Develop and maintain cost models that accurately reflect business operations and financial planning Monitor and analyse financial performance metrics to provide insights into profitability and cost management Present findings and recommendations to senior management in a clear and concise manner Required … Proficient in Excel and financial modelling techniques Strong analytical and problem-solving skills with a keen attention to detail Preferred: Advanced knowledge of financial metrics and performance indicators Technical Skills and Relevant Technologies Expertise in data analysis and financial modelling tools Familiarity with cost accounting principles and practices ...

About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that … People Management Lead, coach, and develop a team of Service Delivery Managers, fostering a culture of ownership, accountability, and continuous improvement. Set objectives, monitor performance, and support professional development. Major Incident & Service Operations Manage major incidents, P1 and P2 events through to restoration and root-cause resolution. ...

skills What you will get: 10% employer contribution to a Group Personal pension plan Death in service benefit at four times your pensionable salary Performance Related annual bonus based on defined individual and Company performance metrics, with a target of 5% of base salary and a maximum ...

communications (including announcements, updates, and forum responses) and assist with developer events and technical conferences Collaborate with internal development teams and management to track performance metrics and continuously improve service quality Requirements Strong observation and analytical skills for troubleshooting and issue identification Ability to manage multiple queries while ...

taste of what you'll be doing: Own the Outcome: Lead strategy, discovery and delivery for Website and App experiences, driving key metrics like retention, LTV and engagement Experiment to Win: Design and execute A/B and multivariate tests, relying on statistical significance rather than gut feeling Full … technical constraints and dependencies Coordinate GTM Launch: Align with Marketing and Operations to maximise adoption and engagement Use Data to Optimise: Leverage analytics and performance metrics to continuously improve features Facilitate Ideation: Run workshops and discovery sessions to uncover user needs, pain points and opportunities ...

employee is not required to make any contributions to the scheme) - A death in service benefit at four times your pensionable salary - A Performance-Related annual bonus based on defined individual and Company performance metrics, with a target of 5% of base salary and a maximum ...

integrations and lead management processes. - Ability to work collaboratively with cross-functional teams and external stakeholders. - Proficiency in using dashboards to track and optimise performance metrics. - A results-driven mindset with a focus on improving lead velocity and ROI. - Experience/knowledge of Zapier, Bemycar, MSD software or similar ...

integrations and lead management processes. - Ability to work collaboratively with cross-functional teams and external stakeholders. - Proficiency in using dashboards to track and optimise performance metrics. - A results-driven mindset with a focus on improving lead velocity and ROI. - Experience/knowledge of Zapier, Bemycar, MSD software or similar ...

analytics. Key responsibilities include: Leading and overseeing the Customer Service team to ensure KPI and SLA targets are consistently achieved Monitoring and analysing performance using Zendesk reporting tools (response times, resolution times, CSAT, etc.) Managing and optimising Zendesk workflows and automations Troubleshooting Zendesk-related issues and liaising with technical … support when required Handling complex or escalated customer issues with professionalism and commercial awareness Producing performance reports and insights for senior leadership Using Zendesk analytics to recommend and implement service improvements Ensuring clear, compliant communication aligned to SOPs and regulatory standards Maintaining accurate documentation and data privacy compliance Exploring ...

where appropriate. Translate complex requirements into clear product features and user stories. Facilitate backlog refinement, sprint planning, and product demonstrations. Use data, feedback, and performance metrics to inform product decisions and continuous improvement. Support delivery teams in resolving blockers and maintaining delivery momentum. Ensure products comply with relevant ...

advocates, and demo creators to ensure technical accuracy and depth Optimise video content for discoverability using SEO best practices, captions, and accessibility standards Analyse performance metrics (views, engagement, watch time) and iterate content based on analytics and community feedback Promote video content across developer platforms, video channels … Adobe Premiere, or equivalent Ability to visualise and simplify complex AI or database concepts through demos Experience producing B2B technical content and working with metrics-driven optimisation Familiarity with accessibility standards (e.g. WCAG) and inclusive content practices Why Apply? Opportunity to work on cutting-edge AI and database technologies ...

dependencies Coordinate cross-functional teams including engineering, operations, and business stakeholders Ensure governance and compliance standards are embedded throughout the project lifecycle Monitor performance metrics and drive continuous improvement Proactively identify and resolve risks and issues What We’re Looking For Proven experience delivering complex technical projects Strong ...

requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performance metrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated ...

marketing campaigns that support customer engagement, retention, and conversion goals Develop personalised and dynamic content using AMPscript , HTML/CSS , and segmentation logic Monitor performance metrics, generate insights, and deliver recommendations for continuous improvement. Provide technical guidance on platform utilisation, best practices, governance, and optimisation opportunities. Ensure compliance ...

technology landscape, defining the future-state architecture, and identifying gaps between the two. It includes evaluating and applying tools to model domain architecture, defining performance metrics, and re-engineering processes to improve efficiency. Provide centralized global cybersecurity services, act as a first line of defense for IT compliance ...

with the Bank's Ansible and Terraform playbooks to enable Infrastructure as Code (IaC) provisioning. Observability & Telemetry: Engineer the export of hardware health and performance metrics into OpenTelemetry (OTEL) and Prometheus to ensure unified monitoring across the heterogeneous fleet. ITSM & DDI Automation: Automate the end-to-end lifecycle ...

backend integrations. Configure and maintain components such as RAG pipelines, vector databases, memory systems, and context management. Analyse conversation logs, model outputs, and performance metrics to drive continuous improvement. Ensure compliance with privacy, security, and responsible AI standards, including safe-completion flows for sensitive scenarios. Collaborate with product ...

Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team … customer-facing staff Drive retention and renewals strategy to minimise churn and maximise renewals Manage renewal pipelines and proactive customer engagement Monitor performance metrics and use customer insight to improve outcomes Work closely with Sales, Product, Marketing, and Support teams Candidate Requirements Background in Retentions or Renewals ...

strategies that leverage the capabilities of marketing cloud platforms. Key responsibilities include: - Developing and executing targeted marketing campaigns using Marketing Cloud tools. - Analyzing campaign performance metrics to optimize marketing strategies and improve ROI. - Collaborating with teams to ensure cohesive messaging across all marketing channels. - Providing insights and recommendations ...

looking for an experienced Systems & Reporting Lead to drive improvements across commercial systems, data quality and reporting. You'll take ownership of system enhancements, performance reporting, and data integrity, ensuring information is accurate, reliable and supports effective decision-making. What you'll do Lead improvements across systems, data management … reporting processes. Transform complex commercial data into clear, actionable insights. Oversee key datasets including pipelines, registers and performance metrics. Champion continuous improvement, automation and better ways of working. Work closely with stakeholders and guide a small team to deliver high-quality outputs. What you'll bring Strong experience ...