16 of 16 Contract Performance Metrics Jobs in the UK excluding London

Performance Manager Location: Norwich (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a dynamic and proactive leader with a passion for driving performance and fostering collaboration? If so, we invite you to apply for the role of Performance Manager with … allows you to work on impactful projects while being a key player in our client's journey to excellence. About the Role: As a Performance Manager, you will be instrumental in ensuring governance and oversight for key projects, including the AENC/ATNC Project in Norwich/Tilbury ...

product and brand teams to maximise lead generation and convert prospects into engaged customers • Developing and executing a structured experimentation roadmap to continuously improve performance • Leveraging predictive AI models and customer insights to identify new growth opportunities across the lifecycle • Analysing channel and promotional performance, translating data into … actionable insights and recommendations • Partnering with data, product, and performance teams to deliver aligned customer initiatives linked to business objectives (OKRs) • Managing relationships with external technology partners to enhance CRM capabilities and maintain operational excellence The successful CRM Manager will have: • A marketing degree or equivalent qualification • 5+ years ...

ways of working across the team. This role sits at the intersection of engineering, delivery, and platform improvement, with a strong focus on performance, automation, and operational excellence. Key Responsibilities Lead a cross-functional engineering pod delivering platform and automation outcomes Provide technical leadership and oversight across vendor product … activities Drive delivery across major upgrades, complex change initiatives, and 3rd line engineering support Collaborate with Product Owners, Architecture, and wider stakeholders Improve platform performance, resilience, and operational efficiency Define and track engineering performance metrics to drive continuous improvement Build team capability through coaching, mentoring, and embedding ...

ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. Identify capacity risks, constraints, and performance bottlenecks before they impact services. Drive service improvement ...

significant impact in the utilities sector? Join us as a Transformation Manager! Our client is on a mission to optimize costs and elevate performance across the organization, and we need a dynamic Transformation Manager to drive this change. If you are passionate about strategic initiatives, vendor management, and process … cost optimization initiatives aimed at achieving $27M in savings over three years. Cost Analysis : Identify areas for cost reduction while ensuring service quality and performance remain uncompromised. Vendor Management: Collaborate with the Vendor Management team to negotiate favourable pricing, discounts, and terms with vendors and suppliers. Explore alternative solutions ...

support functions and in close collaboration with the customer. Ensure services are delivered in line with agreed SLAs, KPIs, and compliance requirements. Monitor service performance metrics, analyse trends, and generate detailed reports for internal and client review. Act as the main point of contact for the customer regarding … ITIL best practices. Coordinate with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Drive service improvement initiatives based on performance data, customer feedback, and technology developments. Manage vendor relationships and third-party service providers where applicable. Support IT governance, compliance, and audit-related activities ...

hour PAYE, Umbrella rates available Location: Heysham Hours of work: Monday to Friday, 37 hours per week The successful candidate will support the Performance Improvement team with both planned and ad hoc data coordination to inform stakeholder decisions and actions. As part of the Business Support Team the individual … interest in data management/business intelligence analytics Flexible to work additional hours when required Role information: Collect, validate, and maintain operational and performance data from multiple site systems and stakeholders Update Excel-based reports, dashboards, and trackers to support the Performance Improvement team Analyse data trends ...

SAFe, or Hybrid methodologies Oversee sprint planning, release planning, and PI planning (where applicable) Track and report on velocity, burn-down charts, and delivery performance metrics Drive continuous improvement across delivery teams Own program financial management, including budgeting, forecasting, and cost tracking Manage vendor partners, system integrators ...

quality standards and organisational policies. - Provide expert advice and training on quality protocols, conducting audits to maintain high standards. - Negotiate service level agreements and performance metrics, ensuring contractual obligations are met. - Resolve supplier issues related to quality, performance, and service levels. - Certify alternative suppliers to mitigate risks ...

from ideation and specification to release and scaling. Maintain a clear, prioritised product backlog with well-defined user stories. Guide the engineering team, track performance metrics, and optimise development processes. Define and monitor key product metrics, leveraging data to drive improvements. Conduct user research through surveys, interviews ...

importance. This role offers the chance to work on technically challenging systems, collaborating with multidisciplinary teams and senior stakeholders to drive innovation, consistency, and performance across engineering models and processes. Key Responsibilities Support and advance model-based systems engineering (MBSE) practices across requirements, interfaces, trade studies, integration, and analysis … clear and accessible visualisations for stakeholders Contribute to the development, maturity, and integration of MBSE models with other tools and systems Produce and analyse performance metrics to identify trends and drive continuous improvement Engage with a broad range of stakeholders, including senior leaders and technical specialists Develop ...

importance. This role offers the chance to work on technically challenging systems, collaborating with multidisciplinary teams and senior stakeholders to drive innovation, consistency, and performance across engineering models and processes. Key Responsibilities Support and advance model-based systems engineering (MBSE) practices across requirements, interfaces, trade studies, integration, and analysis … clear and accessible visualisations for stakeholders Contribute to the development, maturity, and integration of MBSE models with other tools and systems Produce and analyse performance metrics to identify trends and drive continuous improvement Engage with a broad range of stakeholders, including senior leaders and technical specialists Develop ...

review, and update system documentation, configuration standards, and security protocols, ensuring alignment between business processes and technical solutions (working with System Owner), providing key performance metrics. - Act as a key point of liaison with Log My Care and Certitudes outsourced fulfilment partner (SCG), supporting issue resolution, technical queries ...

agendas for key business forums. You will provide hands-on operational support to marketing workflows, ensuring accurate tracking, reporting, and the development of holistic performance metrics to evaluate display delivery. Spearhead Data & Tech Collaboration: You will be the crucial link partnering with our Marketing, Customer Marketing, Data ...

Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team … customer-facing staff Drive retention and renewals strategy to minimise churn and maximise renewals Manage renewal pipelines and proactive customer engagement Monitor performance metrics and use customer insight to improve outcomes Work closely with Sales, Product, Marketing, and Support teams Candidate Requirements Background in Retentions or Renewals ...

strategies that leverage the capabilities of marketing cloud platforms. Key responsibilities include: - Developing and executing targeted marketing campaigns using Marketing Cloud tools. - Analyzing campaign performance metrics to optimize marketing strategies and improve ROI. - Collaborating with teams to ensure cohesive messaging across all marketing channels. - Providing insights and recommendations ...