Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with ITservicemanagement and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to go through a background check. Must be eligible to More ❯
A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMCRemedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯
A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMCRemedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯
A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMCRemedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯
initiatives. Produce and distribute management information from servicemanagement tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). ITservice desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military More ❯
Support the production and distribution of Management Information from ServiceManagement Tooling. Mandatory skills: TILv3 Foundation minimum Competent with MS Office Automation Tools ITService Desk Experience Experience of ITSM tooling such as Remedy Strong Communication Skills Desirable skills: Experience of working with MOD deployed IT systems. If this is the role for you please submit your More ❯