4 of 4 Contract SIAM Jobs in the UK excluding London

experience in Computer Science, Information Technology, or related discipline. Professional certifications such as ITIL (Foundation or higher) , BCS Service Design , ISO/IEC 20000 , SIAM , Lean Six Sigma , TOGAF , AgilePM , or equivalent experience. Proven experience leading service design, delivery, and governance of large-scale IT or digital services. Experience designing ...

sector preferred). ITIL Foundation (v3 or v4). Experience working with ServiceNow ITSM/CSM. Desirable ITIL Foundation v5. Further qualifications such as SIAM, Lean, Agile, or similar frameworks. Understanding of regulatory frameworks relevant to water utilities (resilience, cybersecurity, operational technology). Adecco acts as an employment agency ...

continuity, disaster recovery, and resilience solutions. • ITIL certified, BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration & Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. • Current SC Security Clearance or DV Security Clearance or eligibility. Lead Service Designer-SC Cleared-Secure Platforms ...

SLAs, OLAs, KPIs) Own Major Incident Management, ensuring effective resolution and stakeholder communication Oversee change control and service transition processes Manage multi-vendor/SIAM environments, ensuring seamless service integration Champion ITIL best practice and continuous service improvement (CSI) Maintain documentation and support audit and compliance requirements within a secure … Service Management leadership roles Deep understanding of ITIL frameworks (v3/v4) Experience operating within secure, regulated environments Demonstrable experience managing multi-supplier/SIAM delivery models Strong stakeholder management skills across technical and non-technical audiences Experience with ITSM tools (e.g., ServiceNow, Remedy, Jira) If you'd like ...