high-performing Agile team delivering digital transformation within the public sector. The successful candidates will play a key role in gathering requirements, modelling data, and writing userstories to support large-scale development and testing activities. Key Responsibilities: Lead requirements analysis and documentation for complex digital projects. Write clear, detailed userstories for development … government or public sector projects. Strong background in Agile methodologies and tools (e.g., Jira). Expertise in requirements analysis and data modelling. Demonstrated ability to write userstories for large development teams. Experience working in high-performing Agile or Scrum environments. Desirable Skills: Knowledge of digital transformation programmes. Familiarity with API design and documentation. Awareness of generative More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid/Remote Options
VML Enterprise Solutions
Centre of Excellence leveraging our Learning Point platform to ensure all training content is consolidated in one central location and easy to access. What you’ll be doing: User Training & Enablement: Design, deliver, and adapt comprehensive training (in-person/virtual workshops, guides, tutorials, self-paced learning, digital adoption platforms) for all user levels, providing … ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear userstories and acceptance criteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially … digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality userstories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile More ❯
City, Manchester, United Kingdom Hybrid/Remote Options
Randstad Technologies Recruitment
processes. Experience in the recruitment, HR, or staffing industry is ideal, though similar program experience in other industries is acceptable. Exclusions This role does not include testing or User Acceptance Testing (UAT) responsibilities. A background in AI is not a critical element or a necessary factor for a stronger candidacy. Essential Skills Commercial experience as a functional Business … Analyst (5 years +) Experience of working on IT application projects Exp of writing test scripts, functional testing and UAT testing Excellent analytical skills Has documented userstories End to End project experience Transformation project experience Industry experience in the HR or recruitment sectors Ability to question processes and ways of working to understand the current state … sign off from senior stakeholders Work closely with Business Transformation Partners to understand the business and customers jobs to be done, pains and opportunities Documenting functional userstories with clear success criteria Capturing and illustrating As-Is processes Documenting the optimised To-Be Processes Work with Technical Analysts to ensure full E2E requirements are understood and appropriate More ❯
roadmap. Elicit, document, and validate business and technical requirements via workshops, interviews, observations, and analysis of current systems and processes. Translate complex business needs into clear userstories, acceptance criteria, process flows, and supporting documentation Act as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and solution intent Facilitate ongoing review … business priorities and user feedback Responsibilities will include: Capturing and revalidating business requirements, including a review of internal systems Baseline requirements Documenting and refining userstories to reflect current needs and future enhancements Documenting current ("as-is") processes and operational workflows for both current systems and scheduling systems Supporting potential simplification of crew rostering processes More ❯
Analyse business functions, gather information, benchmark practices and translate findings into clear, actionable business requirements Produce workflow charts, diagrams, ‘as-is’ and ‘to-be’ process maps, userstories, specifications and other documentation to support process redesign Identify improvements to systems and processes by studying current practices, diagnosing issues, designing modifications and recommending appropriate controls Support project delivery … processes, with the ability to translate complex information into clear requirements Strong skills in process mapping, workflow design and producing business analysis documentation (e.g., use cases, userstories, product backlogs) Understanding of IT solution design and implementation, with the ability to assess how technology can enable improved business processes Experience working within project teams, contributing to project More ❯
Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise userstories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute … to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout … the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer More ❯
in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write userstories and acceptance criteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech More ❯
Design Lead complex service design activities and implement new ways of working. Design services and components to meet business needs and user requirements. Prioritise userstories, evaluate design options, and manage risk. Apply Agile principles and tools effectively. Improvement & Monitoring Document work using standard methods and tools, including prototypes. Contribute to user experience … test multiple solutions, implement policies, and align with best practice. Communications Communicate complex and sensitive information clearly across teams and stakeholders. Facilitate collaboration, provide constructive feedback, and represent user needs internally. Digital & Information Recommend tools and methods, adapt to technological changes. Use prototyping techniques and basic HTML skills. QUALIFICATIONS Essential Educated to post-graduate level (or equivalent qualification … of continuous professional development. SKILLS AND EXPERIENCE Essential Skills Experience of working in a similar role as a confident and competent designer, developing designs based on evidence of user needs and organisational outcomes. Experience of interpreting evidence-based research and incorporating this into your work. Familiar with graphical human/computer interfaces that facilitate effective communication between human More ❯
Design Lead complex service design activities and implement new ways of working. Design services and components to meet business needs and user requirements. Prioritise userstories, evaluate design options, and manage risk. Apply Agile principles and tools effectively. Improvement & Monitoring Document work using standard methods and tools, including prototypes. Contribute to user experience … test multiple solutions, implement policies, and align with best practice. Communications Communicate complex and sensitive information clearly across teams and stakeholders. Facilitate collaboration, provide constructive feedback, and represent user needs internally. Digital & Information Recommend tools and methods, adapt to technological changes. Use prototyping techniques and basic HTML skills. QUALIFICATIONS Essential Educated to post-graduate level (or equivalent qualification … of continuous professional development. SKILLS AND EXPERIENCE Essential Skills Experience of working in a similar role as a confident and competent designer, developing designs based on evidence of user needs and organisational outcomes. Experience of interpreting evidence-based research and incorporating this into your work. Familiar with graphical human/computer interfaces that facilitate effective communication between human More ❯
Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear userstories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to … refine stories, remove blockers, and deliver high-quality increments. Facilitate backlog grooming, sprint planning, reviews, and retrospectives. Monitor product performance, identify opportunities for optimisation, and drive continuous improvement. Act as the voice of the customer within the squad and champion digital best practice. Build strong relationships with stakeholders across the business to ensure alignment and transparency on progress and More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
Agile environment to deliver a reliable and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, userstories, and technical specifications. Define the test scope, objectives, and acceptance criteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability More ❯
and discovery sessions and keeping stakeholders aligned and up to date. What You'll Do: Own and manage the product backlog for your squad, writing clear userstories and prioritising features based on customer value and business impact. Lead sprint planning, stand-ups, and retrospectives, ensuring delivery is focused and efficient. Translate strategic goals into actionable product … outcomes and measurable success criteria. Track progress against OKRs and ensure delivery aligns with roadmap and customer needs. Introduce new AI techniques to the team Conduct and interpret user research Validate decisions with qualitative and quantitative data Use insights to refine features and inform the roadmap What We're Looking for: Experience in a Product role (can be More ❯
Bristol, Gloucestershire, United Kingdom Hybrid/Remote Options
Experis
Experience managing integration of software with hardware and existing infrastructure, including interfacing with legacy systems. Agile Software Development - Experience controlling development of use case, data flows , Epics and user stories. Optional/Desired Experience & Skills Network Management Systems: Hands-on experience with NMS platforms, ideally in telecoms or satellite communications environments. Satellite Communications: Familiarity with satellite network architecture More ❯
to support complex digital projects. Awareness of Generative AI tools and their potential applications. Develop clear and effective data models and supporting documentation. Write and maintain userstories for large development and testing teams. Define and document data requirements and API specifications . Collaborate closely with cross-functional teams in an Agile/Scrum environment to ensure More ❯
Letchworth Garden City, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Deerfoot Recruitment Solutions Ltd
across major transformation initiatives. Partnering with senior stakeholders to define goals, shape strategy and agree success metrics. Translating business needs into clear documentation, including detailed requirements, userstories and process flows. Performing in-depth data analysis to uncover trends, risks and opportunities. Driving process optimisation and supporting automation improvements. Helping develop and promote best-practice business analysis More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Adecco
users at all levels, (ii) ability to describe technical solutions to non-technical colleagues Documentation excellence; ability to produce high quality, version controlled artefacts (e.g. BRD, userstories, TOM) Stakeholder management skills and ability navigate ambiguity and align diverse stakeholders Ability to plan and manage own work to meet challenging deadlines with minimal supervision Proficiency in standard More ❯
translate complex business needs into clear, concise and prioritised requirements for development teams. You will work closely with engineers, testers, product leads and end users, shaping userstories, running refinement sessions and guiding teams through the delivery lifecycle. Strong communication skills are important as you will engage with senior stakeholders, manage competing priorities and ensure the team … always has well structured functional requirements. The programme demands someone confident operating within secure Defence environments and experienced balancing business value, delivery constraints and user expectations. Required skills and experience • Active DV clearance and recent Defence sector experience • Background delivering bespoke software as part of agile teams • Strong client facing consulting experience • Proven userstory creation More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Adecco
seeking a Senior Business Analyst to work on a transformation project. You will work closely with agile teams on the creation and refinement of requirements and userstories including scoring for prioritisation and leading on testing and quality checks. Previous experience within Financial Services/Retail Banking is essential. Key Skills & Experience: Previous relevant business analytical work More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Adecco
seeking a Senior Business Analyst to work on a transformation project. You will work closely with agile teams on the creation and refinement of requirements and userstories including scoring for prioritisation and leading on testing and quality checks. Previous experience within Financial Services/Retail Banking is essential. Key Skills & Experience: Previous relevant business analytical work More ❯
in line with the product roadmap. Elicit, document, and validate business and technical requirements through workshops, interviews, and system analysis. Translate complex business needs into clear userstories, acceptance criteria, and process flows. Act as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and solution intent. Facilitate ongoing review and change More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Robert Half
gaps or inefficiencies, and recommend ways to streamline or enhance performance through better systems and processes. Defining Requirements: Translate business objectives into clear and actionable requirements, userstories, and acceptance criteria that guide development and delivery. Collaborating on Solutions: Work closely with developers and technical specialists to shape solutions that are fit for purpose, technically feasible, and More ❯
and positioned to deliver measurable impact. Scope of Work Requirements & Analysis Conduct interviews, workshops, and surveys with stakeholders to capture functional and non-functional requirements. Analyse business and user needs, translating these into clear, actionable requirements. Identify and address constraints (e.g., legal, privacy, compliance). Map existing processes, highlighting gaps, risks, and opportunities for improvement. Collaboration & Stakeholder Management … alignment between requirements and delivered solutions. Remain flexible and adaptable, adjusting deliverables or methodology as needed to support the team's goals. Delivery & Quality Assurance Write userstories with acceptance criteria, modifying and splitting requirements as appropriate. Lead refinement and planning sessions. Support developers and QA teams in understanding requirements and validating implementation. Define UAT test scenarios More ❯
to refine requirements, the techniques used, and how this contributed to success. Provide an example of eliciting requirements via workshops/interviews and converting them into userstories or process maps to support delivery. Qualifications Essential IT related degree or an equivalent qualification Relevant business analysis qualification Skills & behaviours Essential Give an example of when you independently More ❯
and recurring issues to identify and address knowledge gaps or training needs. Reporting progress on incidents and changes via an integrated roadmap/product backlog. Defining UserStories that can be used in assessing and understanding the impact of potential issues and proposed changes. Coordinating User Testing following software updates/changes. Understanding cross-functional … will have the ability to communicate confidently at all levels. You will have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language. Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Altum Consulting
Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able to write userstories and acceptance criteria. Excellent documentation experience. Excellent stakeholder engagement and communication skills; simplifies complexity and drives results. Proactive, structured, and delivery-focused; able to produce high-quality documentation efficiently. More ❯