Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
RT Consulting
first-line support to a nationally distributed user base. Working on a 24/7/365 shift rota, you will: Deliver responsive IT support via telephone, email, and videoconferencing Log, prioritise, and escalate incidents, service requests, problems and changes using ITSM tools Provide a high standard of customer service, ensuring consistent communication and accurate updates Diagnose … Certificate (or working knowledge of ITIL principles) Familiarity with ITSM/call management systems Working knowledge of: Microsoft Office and Windows Operating Systems Microsoft Active Directory Cisco VoIP and VideoConferencing systems Why Join RT Consulting? Joining the RT Society means more than just project deployment. You become part of a community of experienced professionals. As a member More ❯
AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person … inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain door access/CCTV systems and videoconferencing equipment. Participate in after-hours/Weekend support (remote or onsite). Ensure IT environments comply with company global security policies. Work with global IT teams to … Networking). Advanced networking knowledge: Routing/switching (CCNA or equivalent). Microsoft certifications preferred (Windows Server 2012R2/2016/2019). Virtualization (VMware/Hyper-V), VoIP, video conferencing. Endpoint security (encryption/patching/2FA). Strong problem-solving, teamwork, and communication skills. Ability to work after-hours/weekends. Desired: CCNP, MCSE, or other relevant More ❯
VoIP Manage endpoint protection, patch management, encryption, and 2FA Provide IT support for employees onsite and remotely, including onboarding and training Maintain production IT equipment, CCTV, access control, and videoconferencing systems Participate in scheduled out-of-hours and weekend support Ensure compliance with internal IT and security policies Collaborate with global IT teams to develop effective solutions … About You Minimum 3 years' experience in enterprise IT (Windows, networking) Strong networking knowledge (CCNA or equivalent) Experience with Microsoft Server Skilled in VMware/Hyper-V, VoIP, and conferencing tools Familiar with endpoint security, encryption, patching, and 2FA Strong problem-solving and interpersonal skills Willing to work occasional evenings/weekends as required Mandarin speaking desireable What's More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
ARM
services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised, prioritised and escalated as appropriate. ***Please note - The selected candidate MUST HAVE ACTIVE SC Clearance for this position*** Responsibilities on the role- * Communicate … effectively with customers and third parties via telephone, email and video conference on a daily basis * Logging of all Incidents, Service Requests, Problems, Changes and Knowledge within an ITSM tool, categorising and prioritising them as appropriate * Handle enquiries, complaints and escalations from customers and other stakeholders * Able to analyse complex issues and follow established processes and procedures * Assign priorities … beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and VideoConferencing systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯
beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and VideoConferencing systems Key Tasks The post holder will be required to do the following: * Communicate effectively with customers and third parties via telephone, email and video conference More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Walters
desktop environment. Experience of Storage Provisioning and Management in VMware Experience of MDM systems, ideally WorkSpace One/Airwatch Experience of AWS server and storage deployments. Experience of supporting VideoConferencing Platforms (Zoom, Teams, etc) Experience of supporting users remotely, via chat and screen sharing. Location: Liverpool StreetRate: £220 a dayIR35: Inside (PAYE)Duration: Initially, 12 months Robert More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
of tasks including logging requests, categorising, prioritising, and escalating them as necessary. Day-to-day of the role: Communicate effectively with customers and third parties via telephone, email, and video conference. Log all Incidents, Service Requests, Problems, Changes, and Knowledge within an ITSM tool, categorising and prioritising them appropriately. Handle enquiries, complaints, and escalations from customers and other stakeholders. … with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and VideoConferencing systems. Benefits: Competitive salary and benefits package. Opportunity to work in a critical support role within a dynamic environment. Comprehensive training and development opportunities. To apply for More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
connected, and technical issues are resolved quickly and professionally. What You'll Do Provide hands-on and remote support for Zoom, Slack, and AV meeting room equipment (displays, microphones, videoconferencing systems, etc.). Troubleshoot connectivity, audio/video issues, and hardware setup for internal meetings and town halls. Work closely with IT teams to ensure collaboration … and track issues. What We're Looking For Experience supporting Slack, Zoom, and other collaboration tools. Strong background in AV hardware setup and support – including displays, cameras, microphones, and conferencing tools. Comfortable working with employees of all levels, including execs. Great troubleshooting, communication, and time management skills. Familiarity with ServiceNow or similar ticketing systems (a bonus, not required). More ❯
and new support cases, driving them to resolution Act as a key liaison between internal teams and customers, ensuring smooth communication and issue management Use collaboration tools (phone, email, videoconferencing) to maintain a strong customer relationship Conduct root cause and operational analysis in collaboration with engineers and technical teams Produce reports, service-level calculations, and trend analysis More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
NFP People
July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Data Services, the CRM and Customer More ❯