2 of 2 Contract VPN Jobs in Wakefield

etc.) Understanding of network concepts e.g. DNS, DHCP, Email, HTTP, SSL and TCP/IP protocols Basic networking skills e.g. LAN/WAN/VPN support Experience working in a high call volume environment. Motivated individual with a positive ‘can do’ attitude. Great team player Good analytical, problem solving ...

WearelookingfortwoServiceDeskAnalystsforanimmediatestart. YouwillbejoininganestablishedITservicedeskwhereyouwillbefirstpointofcontactfortechnicalsupport,providing1st/2ndlineresolutionofhardware/softwareandnetworkrelatedissuesaswellasundertakinguseradministrationandaccessrelatedtasks. KeySkillsandExperience PreviousexperienceworkingonanITServiceDeskinanITILenvironment Haveagoodunderstanding/proficiencyinMSofficesuiteapplications,desktopoperatingsystemsandserveradministration ExperienceofAdobeandAntivirussoftware ExperienceofExchange/Activedirectory(i.e.Accountcreations,passwordresets,creationofgroupsetc.) Understandingofnetworkconceptse.g.DNS,DHCP,Email,HTTP,SSLandTCP/IPprotocols Basicnetworkingskillse.g.LAN/WAN/VPNsupport Experienceworkinginahighcallvolumeenvironment. Motivatedindividualwithapositivecandoattitude. Greatteamplayer ...