2 of 2 Contract Customer Service Jobs in Wales

hardware and software issues Setting up and configuring devices where required Escalating more complex issues to the relevant support teams Delivering friendly and professional customer service What we're looking for: Previous experience in a 1st Line, Service Desk, IT Support or Tech Bar role Good knowledge … resets and basic user account issues Confident troubleshooting basic hardware and software problems Comfortable working in a busy, fast-paced environment Strong communication and customer service skills Happy to work 5 days per week onsite in Aberdare If you're interested and available for a new contract opportunity ...

User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing … account-related issues. Key Responsibilities: Act as the first point of contact for internal IT support queries. Log, categorise and prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. ...