Manager, produce a comprehensive corporate report to advise the Senior Leadership on lessons learned. Principal Accountabilities and Responsibilities To analyse, document and report via an in depth operational and system review, the business processes and system interconnectivities of the Councils Fleet Services operation. This includes as-is end-to-end process mapping, review of the business activities of … individuals and systems both internal and external as well as a review of the informationsystem (Fleet Focus) informationmanagement solution, its reporting functions and any associated linksand interfaces. Where possible, suggestions for optimization of systems and processes should be reported and possible ?to-be? processes mapped out. To recommend changes to systems … resolution. To provideup to date user documentation and informal customer training as required. To provide customer support and lead in the investigation and analysis of the rootcause of complex system incidents. To assist with User Acceptance Testing processes To undertake other dutiescommensurate with thepost. Knowledge, Skills, Training and Experience The postholder should haveat least 2 years relevant experience in More ❯
Manager, produce a comprehensive corporate report to advise the Senior Leadership on lessons learned. Principal Accountabilities and Responsibilities To analyse, document and report via an in depth operational and system review, the business processes and system interconnectivities of the Councils Fleet Services operation. This includes as-is end-to-end process mapping, review of the business activities of … individuals and systems both internal and external as well as a review of the informationsystem (Fleet Focus) informationmanagement solution, its reporting functions and any associated linksand interfaces. Where possible, suggestions for optimization of systems and processes should be reported and possible to-be? processes mapped out. To recommend changes to systems … resolution. To provideup to date user documentation and informal customer training as required. To provide customer support and lead in the investigation and analysis of the rootcause of complex system incidents. To assist with User Acceptance Testing processes To undertake other dutiescommensurate with thepost. Knowledge, Skills, Training and Experience The postholder should haveat least 2 years relevant experience in More ❯
and Principal Service Manager, produce a comprehensive corporate report to advise the Senior Leadership on lessons learned. PrincipalAccountabilitiesandResponsibilities To analyse, document and report via an in depth operational and system review, the business processes and system interconnectivities of the CouncilsFleet Services operation. This includes as-is end-to-end process mapping, review of the business activities of individuals … and systems both internal and external as well as a review of the informationsystem (Fleet Focus) informationmanagementsolution, its reporting functions andanyassociatedlinksand interfaces. Where possible, suggestions for optimization of systems and processes should be reported and possible ?to-be? processes mapped out. To recommendchangestosystemsand/orinternalprocessesand procedures to facilitate efficient use of software applications, increase commercial revenue … outputs using appropriate reporting tools. Toassistwiththeintegrationof the new Fleet Focus solution andensurethatinterfaceswithotherstakeholders andexternal systems are consistent and error free. Toassist internal ICT colleagues withqualityassuranceofsoftwareupgradesthroughtheuseofsystemsoperational testing. Toliaisewithsoftwaresupplierstologproblemsandensuretheirsatisfactoryresolution. Toprovideuptodateuserdocumentationandinformalcustomertrainingasrequired. Toprovidecustomersupportandleadintheinvestigationandanalysisoftherootcauseof complex system incidents. To assist with User Acceptance Testing processes Toundertakeotherdutiescommensuratewiththepost. Knowledge,Skills,TrainingandExperience Thepostholdershouldhaveatleast2yearsrelevantexperienceinabusiness analystrole, ideally in a complex operations environment as well as: Ideally hold a CCBA, CBAP or More ❯
Head of Service and Principal Service Manager to produce a comprehensive corporate report for the Senior Leadership on lessons learned. Analyze, document, and report on the business processes and system interconnectivities of the Council's Fleet Services operation through detailed operational and system reviews. Conduct end-to-end process mapping and review both internal and external business activities … and systems. Review the informationmanagement solution (Fleet Focus), its reporting functions, and any associated links and interfaces. Suggest optimizations of systems and processes and map out potential to-be processes. Recommend changes to systems and/or internal processes to improve software application efficiency, increase commercial revenue, and reduce costs. Work with stakeholders to analyze … their satisfactory resolution, providing up-to-date user documentation and informal customer training as needed. Provide customer support and lead in investigating and analyzing the root causes of complex system incidents. Assist with User Acceptance Testing processes. Undertake other duties commensurate with the post. Person Specification At least 2 years of relevant experience in a business analyst role, ideally More ❯
working within ICT within your application which is essential for this role. The role sits within the wider End User Computing Team, which currently includes, Microsoft 365, EndPoint Management, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the … exposure to new technologies and training through work experience to enable future progression and development in the Digital space. The initial focus of this role is on the management of software and hardware asset management and using the toolsets available. Hybrid working is available where the service needs allow. Main duties of the job To support … of systems and infrastructure, both hardware and software within this there is a specific requirement for accuracy and very narrow margin for error, due to potential impact on the system and consequences to the Health Board. Develop the UHBs approach to Joiners, Movers and Leavers and support an improvement programme in this area. The post holder will : Participate in More ❯
Manager to join a dynamic team, specifically the All-Ages Mental Health and Learning Disabilities Digital Solution project. Working across BCU you will be supporting the Chief Nursing Information Officer in leading the planning processes and providing specialist advice and support within the project. Main duties of the job The post holder will support the Chief Nursing Information … to view in Trac Qualifications and Knowledge Essential Degree or equivalent professional qualification, Professional development to Masters level through a combination of courses, in service training and experience Management Qualification or equivalent experience or willingness to undertake Comprehensive understanding of performance targets relevant to the services Postgraduate diploma level or equivalent experience Understanding of project management Knowledge of NHS planning processes In depth knowledge across a range of BCUHB services, systems and procedures Desirable Project Management qualification Experience Essential Extensive experience of working in the NHS at a senior management level Experience of working closely with Senior Clinicians and Managers Experience of project management Service planning and working More ❯