User Support Engineer
- Hiring Organisation
- Hays
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150.0 - £160.0 per day + £160 Per Day, Inside IR35
agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other end-user devices. Support Microsoft … Support, Service Desk, Helpdesk or User Support environment. Strong customer service and communication skills. Experience supporting Microsoft 365/Office 365 applications. Good working knowledge of Windows 11. Experience supporting Apple devices, including iPads. Knowledge of Active Directory, including basic account administration. Experience troubleshooting hardware ...