nature of the contract. Key Skills & Responsibilities. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Skilled in … configuring Firmware/BIOS to meet standards. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of MicrosoftOffice suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint management tools such as Microsoft SCCM, McAfee PGP, and BitLocker for updates and software … installs. Knowledgeable in device pre-boot configuration, imaging, and deployment processes via Microsoft SCCM and MDT. Comfortable maintaining logs of queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested?! Send your up-to-date CV to Dean More ❯
Llantrisant, Pontyclun, Mid Glamorgan, Wales, United Kingdom
Petrie Recruitment
occasional travel to other company offices. To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications (SAP, Microsoft Windows, Office365, Android, iOS) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as … will have: Experience as a deskside support specialist within a manufacturing environment 3 - 5 years Experience with MRP systems (ideally SAP) - 3-5years Experience with all End User Microsoft products. End user support and soft skills - in person and over phone Network troubleshooting skills - ping, traceroute, etc... Minimum of bachelor’s degree in relevant subject Good knowledge around More ❯
Llanishen, Cardiff, South Glamorgan, Wales, United Kingdom
Hays Specialist Recruitment Limited
service tickets accurately and promptly Participate in an on-call rota when required Essential Requirements: Full UK driving license and access to a reliable vehicle Strong working knowledge of Microsoft technologies including: Windows 7, 10, and 11 Microsoft365 suite Excellent customer-facing and communication skills Ability and willingness to obtain Government and individual customer security More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
Working An experienced IT Trainer is required by a leading firm in Cardiff. The ideal candidate will have a background in delivering IT training on Windows 11 and Office365, and in producing tailored training materials and documentation for non-technical staff. This is a hybrid role, with 3 days based in the Cardiff office and the remainder … working from home. Key Skills and Experience Required: Proven experience in IT training, particularly in Microsoft technologies such as Office365, Windows 11, Excel, MS Teams, etc. Strong communication skills and a genuine passion for teaching. Good understanding of management strategies and business solutions. Ideally, relevant IT training qualifications. You will be responsible for planning and delivering … this role as soon as possible. If you're interested, please send your CV to Matthew.Leach @ circlerecruitment.com Keywords: IT Trainer/Software Trainer/Cardiff/MicrosoftOffice365/Windows 11 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills More ❯