1 of 1 Contract Customer Service Jobs in Walsall

change management activities and adoption of new systems or procedures Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels Use data to identify trends, root causes of issues, and support opportunities for improvement Drive accountability for performance within the team, recognising achievements … addressing under performance Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency Who we are looking for: Essential: Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role Strong understanding of warehouse operations and safety standards ...