2 of 2 Contract Customer Service Jobs in Walsall

Business Analyst (12 Month FTC) Location Walsall Package Competitive As a successful Business Analyst with Echo Managed Services, you’ll be joining our UK based service and implementation team reporting to the Consulting Manager. Your time will be split between our Walsall HQ and clients' sites in the UK and worldwide. With support from our product and data experts … we know about utility billing, software delivery, product implementations and more Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part … to existing and potential clients and support its successful implementation Ability to understand, learn, maintain, support and develop two billing systems Ability to identify product changes required to meet customer needs Work closely with clients to hold workshops and capture requirements Responsible for the capture, interpretation, prioritisation and delivery of user stories/requirements and refinement of the client More ❯

collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part More ❯