Service Desk Enablement & Digital Support
- Hiring Organisation
- First Recruitment Group
- Location
- WA3, Kenyon, Warrington, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £25 - £30/hour Inside IR35
service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance … Service Desk leadership, resolver groups and business stakeholders to understand support needs, reduce friction and improve the end-user digital support journey. Drive behaviour change so that Service Desk tools, knowledge articles, request forms, automation, digital support channels and support processes are used consistently and effectively. Design ...