2nd Line Field Service Engineer
- Hiring Organisation
- First Technical Recruitment
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Contract
continuity. Act as a key link between IT and the business, supporting Service Desk and stakeholder engagement. Proactively reduce site-based issues through guidance, communications and end-user training. Job Role Responsibilities: Deliver hands-on L2 end-user IT support across multiple locations Use the ITSM ticketing system … resolve hardware and software issues, including device swap-outs Provide support across End User Compute (EUC), networking, applications (including Microsoft 365), printing and unified communications Support video conferencing, meeting room technology, fixed and mobile telephony Deliver end-user training as part of a Tech Bar or floor-walking ...