5 of 5 Contract Customer Service Jobs in Warwickshire

Role: ICT Service Desk Operative Location: Leamington Spa Rate: £16.13 p/h inside ir35 (increased in April) Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. What you will be doing: To provide instruction and advice to systems users via the telephone and remote support … software To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.To triage, categorise and prioritise all incidents presented via the employee self-service portal To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution. Ensure … SLA or Support Agreement and that concerns are escalated as necessary What we are looking for: A graduate looking to start their IT career or someone who has previous service desk experience Good communication Skills Customer service experience Team working experience What you need to do now If you're interested in this role, click 'apply now More ❯

enhanced by providing resilient infrastructure in the cloud, improving availability to reduce impact to trade. The IT Operations team are investing heavily in building internal capabilities from a new Service Desk and Proactive Monitoring teams to expanding its Delivery capabilities in delivering million pounds infrastructure and Back Office projects. Tech teams are undergoing a diverse range of technical training … dedicated team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT Service Management, Infrastructure Support, Network Support, and the Service Desk Support team who are a dedicated 1st line channel for the retail arm of the business. H&B's … and chat Manage and resolve support tickets through our internal system Assist in technical projects, system maintenance, and new user setups Act as a 2nd line escalation point for Service Desk tickets Maintain IT systems, software distribution, and device management Contribute to the IT knowledge base and help train colleagues Be the first point of contact for walk-in More ❯

You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must be … Months Contract Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯

upon-Avon. As an equal opportunities employer, we welcome applications from all age groups and backgrounds. We specialise in placing talent in roles across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering, and more. &#(phone number removed); Your next opportunity could be just a call or click away More ❯

will liaise extensively with Engineering and Manufacturing customers and industry partners and be able to demonstrate excellent levels of self-motivation, enthusiasm and a strong ethic to providing excellent customer service. Manage workload to support programme timing, key project dates and departmental targets. Support Early BoM, File Set Up and Validation events. Participate in local process improvement. Develop the … other CoC's. Undertake any other work as directed by their Line Manager in connection with their job as may be requested. Personal profile required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results … An effective team player who supports team members. Skills required: Able to manage delivery of mulitple tasks, complex problem solving and logic skills. Self-motivated and driven. Excel proficient. Customer facing experience, ability to deal with multiple customers and balance incoming demands. Desirable experience: Dassault Systems 3Dexperience/Bill of Material experience. More ❯