First Line IT Service Desk Analyst
- Hiring Organisation
- Key Recruitment Ltd
- Location
- Waterlooville, Hampshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £28,000 per annum
established procedures and security policies. Contribute to service improvements, documentation and knowledge sharing within the team. Maintain awareness of information security requirements and protect organisational and customer data. Skills & Experience Essential Previous experience in a First Line Service Desk, Helpdesk or MSP environment. Good knowledge of Microsoft … other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with a methodical approach to problem solving. Strong organisational skills and attention to detail. Able to work independently while contributing effectively to a collaborative team. Takes ownership of work and recognises when escalation ...